"Product came promptly, but fit so poorly that I had to hack - saw the canopy overhang frames by 2"" and still had to fight to stretch it on. I still have not been able to install the canvas peak as it is also undersized."
"Easy online purchase. Quick processing and quick delivery time. Was happy to be able to track my package. Ty."
"Replacement covering for the gazebo is a very poor fit - it is saggy & when it rains it fills with water - the top portion does not even fit the framing that it suppose to go on "
"So far I have not received my order so my rating at this point is not satisfactory."
"I had purchased Hampton Bay Pergola from Home Depot 3 years ago and the cover wore down from weather elements in Texas. I tried to get replacement and couldn't till I found Garden Winds website, so I ordered it and it arrived in few days was perfect fit and most importantly much better quality and workmanship than the original, it has 2 flaps on each side that blocks the sun from sneaking in. my pergola is 9 x 9 ft and I'm happy with this product and highly recommend it. "
"They help me track down the rate canopy"
"I ordered canopy 3 weeks ago. The website says the order is still in process. It should have been shipped by now."
"Knowledgeable, friendly, courteous phone salesgirl!
Prompt delivery--5 days to NJ.
Perfect fitting canopy top--10x12. Great experience!"
"I was completely satisfied with product and web site experience atthe 5 * level until I started getting mulitipule requests for how did we looking for pats on the back. I opted out and they still kept coming , I feel like you are stalking me so now rating is a 3. One more request it will go to 1 and you will not like the numerous ratings I will apply to your and other sites pertaining to your stalking features.
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"This is the perfect replacement!"
"I order this item every two years and it is quick and simple and I am always highly satisfied."
"Top extremely snug had to bend frame to put on "
"I needed a new canopy for my swing. I phoned, received helpful advice, took photos and sent them to customer service. Heard back within 24 hours. They chose the proper top and I received it in 3 days. Great service. Would highly recommend this company."
"ordered a 10x10 replacement canopy, little big but it will work."
"I needed to replace a two-tier cover for a gazebo I bought three years ago at Orchard Supply Hardware. I attempted to get a rough measurement and determine what cover I needed and used the chat feature on the Web site to seek assistance. I gave them what little information I had and they asked a couple of questions and for me to send a photo of the gazebo. The next day they told me what I needed and sent me the link to order it. The cover arrived the next day (and I paid for the standard shipping). This past weekend I put the cover on and it was a perfect fit! MIND BLOWN!!!! I will recommend and use this site again for any future replacements."