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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

kgj
Verified
4/5

2017-08-10

After Market Canopy

"Glad to find a replacement Canopy for my gazebo. Disappointed with the quality of the material. Feels cheap. Seams are on the inside which is very tacky when you look up which people do. The seams should have been placed on the outside since no one can see that high above the canopy on the outside. Overall satisfied but not happy with the aesthetics of the sewing."


Verified
3/5

2017-08-10

"Ordering was easy. The product was not quite the quality I expected. The clips break very easily. Screen length too short. "


Verified
5/5

2017-08-10

"This place has been totally consistent. We've bought many items and all were perfect. Plus, returns were no problem. We will definitely purchase again."


Verified
5/5

2017-08-09

Delightful experiences

"Fastest delivery ever! Difficult to find cover was delivered exactly as specified on the web page."


Verified
3/5

2017-08-09

Poor Sizing but Great Staff & Fast Delivery

"Product came promptly, but fit so poorly that I had to hack - saw the canopy overhang frames by 2"" and still had to fight to stretch it on. I still have not been able to install the canvas peak as it is also undersized."

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Verified
5/5

2017-08-09

well done

"Easy online purchase. Quick processing and quick delivery time. Was happy to be able to track my package. Ty."


Verified
2/5

2017-08-09

Not satisfied

"Replacement covering for the gazebo is a very poor fit - it is saggy & when it rains it fills with water - the top portion does not even fit the framing that it suppose to go on "


Verified
1/5

2017-08-09

Not delivered

"So far I have not received my order so my rating at this point is not satisfactory."


Verified
5/5

2017-08-09

Great product & fast service

"I had purchased Hampton Bay Pergola from Home Depot 3 years ago and the cover wore down from weather elements in Texas. I tried to get replacement and couldn't till I found Garden Winds website, so I ordered it and it arrived in few days was perfect fit and most importantly much better quality and workmanship than the original, it has 2 flaps on each side that blocks the sun from sneaking in. my pergola is 9 x 9 ft and I'm happy with this product and highly recommend it. "

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Verified
5/5

2017-08-09

Shipped fast and customer service was very courteous

"They help me track down the rate canopy"

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Verified
2/5

2017-08-09

Still waiting

"I ordered canopy 3 weeks ago. The website says the order is still in process. It should have been shipped by now."


Verified
5/5

2017-08-08

Fabulous!

"Knowledgeable, friendly, courteous phone salesgirl!
Prompt delivery--5 days to NJ.
Perfect fitting canopy top--10x12. Great experience!
"

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Verified
3/5

2017-08-08

Here is your pat on the back.

"I was completely satisfied with product and web site experience atthe 5 * level until I started getting mulitipule requests for how did we looking for pats on the back. I opted out and they still kept coming , I feel like you are stalking me so now rating is a 3. One more request it will go to 1 and you will not like the numerous ratings I will apply to your and other sites pertaining to your stalking features.
"


Verified
5/5

2017-08-08

Great Product

"This is the perfect replacement!"

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Verified
5/5

2017-08-08

Easy and Fast Service

"I order this item every two years and it is quick and simple and I am always highly satisfied."