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Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-08-08

Easy and Fast Service

"I order this item every two years and it is quick and simple and I am always highly satisfied."


Verified
4/5

2017-08-08

Canopy Top

"Top extremely snug had to bend frame to put on "


Verified
5/5

2017-08-08

Helpful , friendly advice

"I needed a new canopy for my swing. I phoned, received helpful advice, took photos and sent them to customer service. Heard back within 24 hours. They chose the proper top and I received it in 3 days. Great service. Would highly recommend this company."


Verified
4/5

2017-08-08

very easy

"ordered a 10x10 replacement canopy, little big but it will work."

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Verified
5/5

2017-08-08

Helpful, Fast and Accurate

"I needed to replace a two-tier cover for a gazebo I bought three years ago at Orchard Supply Hardware. I attempted to get a rough measurement and determine what cover I needed and used the chat feature on the Web site to seek assistance. I gave them what little information I had and they asked a couple of questions and for me to send a photo of the gazebo. The next day they told me what I needed and sent me the link to order it. The cover arrived the next day (and I paid for the standard shipping). This past weekend I put the cover on and it was a perfect fit! MIND BLOWN!!!! I will recommend and use this site again for any future replacements."

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Verified
4/5

2017-08-08

Canopy

"Good, helped I'd my canopy that came with a house I bought."


Verified
5/5

2017-08-07

Good service and a high quality product

"A notice was sent immediately when payment was received and less than twenty minutes later, they notified me that the replacement cover for my gazebo was already being shipped. The next day I received an e-mail telling me when it would arrive. The cover is made from what appears to be a heavy ripstop-like material with drainage grommets whereas the original didn't have them and rotted in those areas. The install wasn't difficult but I would recommend having some help just the same. I highly recommend their products and I commend them on their prompt and courteous service. "

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Verified
5/5

2017-08-07

service

"package arrived within days"


Verified
5/5

2017-08-07

Canopy

"Great customer service, canopy fit as advertised! "

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Verified
5/5

2017-08-07

Very satisfied

"Thank you for your help in finding the perfect replacement canopy. Service and quality of product were both excellent."


Verified
5/5

2017-08-07

Impressive turnaround time

"I was stunned at how fast my order showed up on my doorstep. I placed the order on a Monday and my canopy showed on the Wednesday of the same week. That was a nice surprise. The product itself is made very well and I'm glad I was able to find a replacement canopy with velcro straps so I could attach it to the frame of my gazebo."


Verified
5/5

2017-08-07

fast delivery

"Great service fast delivery, very helpful on the phone"


Verified
5/5

2017-08-07

"Great service and quick delivery"


Verified
5/5

2017-08-07

Highly recommend!

"Fast, easy & excellent service!"


Verified
5/5

2017-08-07

Umbulla Replacement

"irst class service. Great product"