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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-24

Great service.

"We found Garden wind online, one click entered our info and within 1hr we had confirmation.
Excellent, they sent tracking info and 3 days later it was here. It fit perfectly.
Great job everyone.
"


Verified
3/5

2017-07-24

"Item that i order is on back order till mid aug."


Verified
4/5

2017-07-24

Very good product.

"Cushions have a lot of padding. Fit is very good."


Verified
5/5

2017-07-24

Umbrella Canopy replacement.

"I will be doing business with Garden Winds again. Good web site lots of products great prices and free shipping. Easy order placement and product delivered on day promised. My offset, 11 foot umbrella is ten years old and finding a canopy was not easy. The price was 50% cheaper than a factory reorder and the product was just as good and this canopy had double stitching material at the umbrella arm end pocket. "


Verified
5/5

2017-07-24

Helpful service!

"Helped me identify the product I needed and delivered a fine product!"

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Verified
5/5

2017-07-24

Perfect fit

"We didn't know the name of our pergola, or where it was bought, but we measured it and found the same one by looking through all the photos. It shipped fast and fits perfectly."


Verified
2/5

2017-07-24

Piece of equipment did not fit as promised

"We ordered a replacement canopy for our gazebo - it was guaranteed to fit. It DID NOT FIT. Very disappointed after the promise made by your company. This was not cheap - we were very disappointed."


Verified
5/5

2017-07-23

canopy replacement

"Fits perfectly. There are many size options. Make sure you order the right one. "


Verified
5/5

2017-07-23

As expected

"package arrived on time and the product was as expected. Seamless."

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Verified
5/5

2017-07-23

Shipped fast, had product available.

"All good, no complaints. They shipped it fast, price was right and they delivered. "

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Verified
3/5

2017-07-23

Product Mismatch

"I ordered a replacement cover for an 8' X 8' Gazebo. This is the second time I have ordered a cover from Garden Winds. The last one I ordered fit like a glove and I was well satisfied. However, from my most recent order I received a cover which was cut for a Gazebo sized 8'6" X 8'6". It fits very loosely and has excessive material in the upper panels. Also, the vent hole in the top is too large. I was extremely disappointed."


Verified
5/5

2017-07-23

Service 5, Color, 1!!

"Recd cover & most hideous color I've ever seen! Wasn't expecting exact but close to color of cushions!! Whoever came up w/this color should be fired!!! Ugly as anything!"


Verified
5/5

2017-07-23

New Gazebo Canopy

"Easy purchase, easy install. Received canopy sooner than stated. Definitely worth the research. "

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Verified
3/5

2017-07-23

no instructions

"I recently ordered and received a replacement glidder cover for a 3 person glidder. First it came with NO instrutions on how to install it. Secondly, it was too small for the frame. It took 2 adults, 2 1/2 hrs. to install it and it fits like a piano string.!!! I hope it doesn't tear!!"


Verified
5/5

2017-07-23

Garden Winds excellent products

"Just bought our 3rd 10x10 from them. That's not to say they keep failing. Obviously nothing lasts forever sitting in the sun and the rain year after year, but these last the longest by far. The rip-stop material is absolutely heavy duty. We will definitely keep returning."