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Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-07-26

Purchase of a replace roof for a gazebo

"I phoned in the order and paid with my credit card. Customer service on the phone was good. Delivery was next day. Excellent!!"

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Verified
5/5

2017-07-26

Nice canopy

"Had to make a few adjustments to the frame, but fits great."

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Verified
1/5

2017-07-26

has not arrived! !

"Was about to check the status of my order as it has not arrived yet! "


Verified
1/5

2017-07-26

I

"I ordered a replacement canopy and cushion for my swing. I never received an order confirmation or the products I ordered 2 weeks ago. So I don't have much to review. "


Verified
5/5

2017-07-26

My canopie replacement

"Soon as I send my order I received an email saying my order as been treated and in a week I received it. I call it a very good service.
I recommend this compagnie
"

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Verified
5/5

2017-07-25

100% satisfaction

"I did 2 separate orders from Garden Winds and was 100% satisfied on each one. "


Verified
3/5

2017-07-25

Only game town?

"Ordering from Garden Winds was great. Found what I wanted, and it arrived on time and in good shape. FIVE STARS

Now the bad part....the cover for my gazebo didn't quite fit properly. The amount of stretching and stress to get it over the ribs would have caused major rips. I was able to "modify" the ribs by shortening them (had to cut them and insert shorter wooden dolls) to get things to fit.

I also question the quality of the cover. This is my third cover, and at best we get two seasons out of it. The sun, wind and rain will destroy it (we take it off in the winter). The pouches that fit over the ribs always poke through (tho I'm hoping I solved that issue with my modification this year.

I guess this is the best we can hope for, its a low cost solution to giving us a place to sit outside in the summer.

PRODUCT QUALITY 1 STAR
"

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Verified
5/5

2017-07-25

First Time Order

"Very fast service. I ordered Tuesday & arrived Friday the same week & it was the correct item.

Just one little thing with the website. The house number from my address wouldn't transfer to the delivery address. It could have been an error by the user, though.

"

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Verified
1/5

2017-07-25

Not The Solution That We Were Hoping For

"The new cover fit great but has faded to an unbelievable degree in a really short time.

We would not buy again and are only keeping it under we have time to research another solution. Then this one becomes a tarp to move garden dirt.
"

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Verified
5/5

2017-07-25

A pleasure doing business w/you

"Great cushions. Super fast shipping."


Verified
5/5

2017-07-25

Good experience

"Delivery time was as advertised and product fully met expectations"


Verified
5/5

2017-07-25

Speedy Delivery

"I thought I'd be waiting weeks, but my package arrived in just a few days."


Verified
3/5

2017-07-25

Didn't quite fit

"Loved the ordering and shipping experience. The cover is great quality. The problem is that when we put it on, it wasn't big enough (by a couple of inches) to fit over 2 of the corners. Even with the zippers, the fabric was too short to fit over 2 of the 4 longest bars on the roof. So it is not on as securely as the one we replaced and you can see that two very top corner bars are covered with the fabric and the other two are not. BUT overall a very good product, and that was the only thing we did not like."


Verified
2/5

2017-07-25

Red fades

"Installation was a bit tough in my opinion. Maybe others got it on easily. We watched a youtube video to figure it out. You definitely need more than one person in order to stretch the material to fit. I really wish they would have put in the description that the red cover fades quickly because it did about a month later and the weather was mild here in Los Angeles in the springtime. I would have returned it right away if not for the difficulty in putting it on! Next time, I will still buy from Garden Winds, but I'll buy the beige one as I imagine that faded will look about the same as the original. "

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Verified
4/5

2017-07-25

Canopy fit perfectly!!

"Canopy I ordered was great, color was a little lighter than I expected but other then that was great."

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