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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-25

Satisfaction GUARANTEED

"Easy online ordering. Great correspondence from this company. When I ordered the replacement canopy for my gazebo it was out of stock. I was told when the order was expected to be shipped out and it arrived sooner that anticipated. I was sent an email when it was shipped and given a tracking number. No charges were added to my credit card until the merchandise was shipped. I have used this same company in the past and use it again in the future. "


Verified
5/5

2017-07-25

Made our shade!

"Awesome customer service and beautiful and durable canopy! "

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Pricing of products and services

Verified
5/5

2017-07-25

Quick and easy!

"Easy to order and the product came very quickly. "


Verified
1/5

2017-07-24

Still waiting

"Ordered product over 14 days ago and still have not received it or a notification that it shipped. Yet I still get emails asking about the product and service or should I say lack of"


Verified
5/5

2017-07-24

Pergola cover

"We are very happy with the cover :)"

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Verified
5/5

2017-07-24

Love these people!

"Had trouble identifying correct canopy replacement since we had not purchased frame. Sending photos of the frame allowed the representatives to tell us which canopy would be best. It worked!!"

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Verified
1/5

2017-07-24

Product defect

"This is the third time I've answered a survey on this one product. Please stop"


Verified
5/5

2017-07-24

Canvas gazebo cover

"Fantastic service.The cover was here in less than 2 days and was extremely well priced and great quality.Thank you very much Garden Winds and I would highly recommend your company."


Verified
4/5

2017-07-24

A little review

"Canopy seemed slightly smaller than expected but was able to stretch it to hook to frame. Hope it lasts until the summer's end.
Dan Murray
"


Verified
5/5

2017-07-24

Quick service

"Excellent product. I am curious if you switched the velcro straps around so instead of pulling down you pull the awning along the support bar for longer support and less wear?"

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Verified
5/5

2017-07-24

excellent experience

"product as described & arrived very quickly!"


Verified
1/5

2017-07-24

Still waiting

"Ordered merchandise early June . Swing cushion was back ordered and delivery was promised for June 25. Ok I figured I can wait. Call you on June 26 to check on order. Cannot deliver until July 25 th now. Summer is half over. Still waiting for merchandise. "


Verified
5/5

2017-07-24

Excellent Product

"I received the delivery on time and must say it is perfect."


Verified
5/5

2017-07-24

The best replacement canopy on the market

"I am a repeat customer because the quality of the replacement canopy is only rivaled by the excellent customer service. I ordered two new canopies on Monday & they arrived the following Friday. Can't beat that for "taking-care-of-business.""


Verified
5/5

2017-07-24

Great product.

"Didn't have any problems. "