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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-07-15

Best gazebo tops ever

"Best gazebo tops everit was delivered on time and it's perfect as usual this is the second time I've gotten that buffet"


Verified
1/5

2017-07-15

Unhappy

"My order was not complete I ordered two of the same item and only got
One .
"


Verified
5/5

2017-07-15

Great

"Great to deal with. Prompt delivery."


Verified
5/5

2017-07-15

Great Cover!

"This is the second cover I've bought from Garden Winds. Great value for price and they last about five years roughly even here in Southern Ca. Will purchase again."


Verified
5/5

2017-07-15

Canopy replacement

"Experience exceeded my expectations, delivery was very fast."


Verified
1/5

2017-07-14

Watch out!!

"Ordering product, easy. Returning a product which THEY said was the right replacement canopy for our gazebo, horrible! Endless hoops to jump through requiring numerous phone calls, emails, pictures proving it didn't fit & yes, even texts to get them to ACCEPT a return for their product that didn't fit. Lack of coordination & continuity between customer service reps. And ultimately they charged us $20 to try on hammock which they told us would fit but didn't. I will never do business with this company again. I suggest you don't either. A company with terrible customer service doesn't deserve your business. "


Verified
5/5

2017-07-14

Great Cover

"This is my second purchase of this cover, although the first time I went with the cheaper version and this time I spent a little more and I can feel the difference. I love the gazebo we purchased from Big Lots some years ago but the cover it came with didn't last and rather than go out and buy a whole new gazebo this is a great alternative. It looks beautiful on our backyard.
Cynthia
"

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Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-14

Smooth all the way

"Excellent service all around..... and quick delivery."


Verified
5/5

2017-07-14

Awesome Product, Awesome People.

"I was skeptical about doing business with this company because I did not know them. Reading review everyone said they were the best company to work with. Even though I had to pay more for a replacement cover I found the reviews swayed me. I can honestly say I am so refreshed to work with a friendly and professional company. They made sure everything was done to my satisfaction and identified the gazebo. The cover looked of great material and most of all stood up to two VERY heavy rain storms without allowing it to bucket on the cover itself. I am VERY satisfied and when I offered a suggestion they took it. Will do business with this company again. BTW the item came a day earlier than expected too!"


Verified
5/5

2017-07-14

Happy pool lady!

"Great improvement in the quality of the gazebo replacement canopy from my previous purchase! "

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Verified
5/5

2017-07-14

Canopy cover

"The canopy cover we purchased usually last for 3 to 4 years. Which is pretty good in Arizona. Made of durable material to with stand heat and wind."

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Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-14

Canopy

"Very pleased, except I couldn't find lawn swing cushions"

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Verified
5/5

2017-07-14

Great experience

"We were so frustrated when we realized the manufacturer of our umbrellas wasn't making umbrella canopies anymore. We needed placements badly and we're so happy when we were able to find them on garden winds. Ordering was simple and i was able to track my order."


Verified
5/5

2017-07-14

Overall pleasant experience!

"Relatively fast delivery!! A bit pricey in my opinion for replacement parts, but at least they sometimes offer deals on multiples."


Verified
5/5

2017-07-14

very good experience

"web site said item was back ordered and was all ready to wait. A few days later the item showed up in the mail.
Hurrah!
"