ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.55/5
Shipping & packaging:
4.42/5
Customer service:
3.71/5
Return/Replacement policy:
3.83/5

Verified
1/5

2017-07-17

Horrible customer service

"Got hung up on by manager. I was explaininf to her that the discription of product was misleading. They called it universal but the product was a foot short in height. Long story short because i asked her for her supervisor name to tell them i felt it was misleading she got angry refised to give me a name and hung up on "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2017-07-16

Very good

"well, the canopy was fine for the length but the width was about 1" or 1-1/2" too short. I was afraid to pull and pull in case ripped it. Ordering was great, but the product was not wide enough. I have the exact swing from Lowe's that it was suppose to fit. "


Verified
5/5

2017-07-16

Great! Love the cushions and the service!

"Exceded my expectations! good value too!"


Verified
5/5

2017-07-16

cảlson

"Here when they said it would arrive fits like a glove"


Verified
5/5

2017-07-16

Great product and service

"Everything arrived intact, and quality was just as anticipated."


Verified
5/5

2017-07-16

Great product and service.

"Looking for a canopy cover. The website was easy to use, informative and displayed the canopies. Selected the one we wanted, ordered it, it was shipped the same day, was delivered in a timely manner. I installed it yesterday. It was exactly what I ordered, easy to install and very attractive and serviceable."


Verified
4/5

2017-07-16

Canopy good

"A little tight fitting but good"


Verified
5/5

2017-07-16

The Canopy survived a rain storm - but the frame didn't!

"The new riplock technology in the canopy is the way to go! The only problem is the grommets on the 10x12 canopy are in the wrong place (too close to the frame edge)....water will collect and pool...the original had better grommet hole placement."


Verified
5/5

2017-07-16

excellent service

"Arriving on time and was as advertised. High quality and sturdy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-16

Great!

"Canopy fit perfectly. Shipping was fast. Ordering was easy. "


Verified
5/5

2017-07-16

Graduation Garden Flags

"The customer service was phenomenal and the flags were amazing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-16

swing canopy

"The swing canopy we ordered was great! Fast delivery also."


Verified
5/5

2017-07-16

Quick shipping

"Quick shipping and good fit for our E-Z Up canopies."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-16

Can't believe they found our replacement!

"We bought a new house about 9 months ago with a beautiful gazebo on the back deck. This spring, we noticed the cover had ripped. There are so many covers to choose from but we had no idea where the previous owners bought this gazebo or how long ago. I can't believe Garden Winds found the exact cover we needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-16

5 stars

"The cover worked great, highly recommended "