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Product & services pricing
3.61/5
Chance of future purchase:
3.55/5
Shipping & packaging:
4.42/5
Customer service:
3.71/5
Return/Replacement policy:
3.83/5

Verified
5/5

2017-07-18

Fast Delivery, Great Selection, Easy to use.

"We ordered a hard to find canopy and Garden Winds was not only the most user friendly site we could find, but it had the biggest selection and fastest delivery. Thanks. "

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Verified
5/5

2017-07-18

Very happy with cushions!

"I searched all spring for cushions that would fit my swing. I finally found this website. The cushions are almost identical to the original ones that came with the swing. I'm very pleased with the purchase."


Verified
5/5

2017-07-18

Great Service

"I was pleased at how fast I received my order and the slings worked wonderful."

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Verified
3/5

2017-07-18

ORDER CANCELLED

"i ORDERED MERCHANDISE YOU PUT A HOLD ON MY CREDI CARD FOR 2 WEEKS THAN CANCELLED THE ORDER WITH NO REASON GIVEN AS TO WHY IT WAS CANCELLED"


Verified
5/5

2017-07-18

Great deal

"The product was up to my expectations, customer service was excellent."


Verified
2/5

2017-07-18

Too expensive; poor quality

"Because of the odd shape, this is the only place we can get a cover. It is way to expensive for a cover that lasts less than a year, even with Scotch Guard added. It is frustrating to have to pay double what I could get at Lowes or Home Depot, but I can't because it's 12x12 instead of 12x10. The extra two feet shouldn't double the cost. And when I pay so much for a cover, I expect it to last more than 9 months. "

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Verified
5/5

2017-07-18

Easy to shop and fast delivery

"They make it easy to find the right part , once the order is place , delivery is ontime. Quality is great ."


Verified
1/5

2017-07-18

Canopy cover nightmare!

"This is the second canopy that is too small for the frame. What can be done to make this right? It is over two inches short and we cannot attach all corners."


Verified
5/5

2017-07-18

This is the second cover I have purchased from you.

"I am pleased with the quality and workmanship. As long as the gazebo is standing, I will continue to buy as needed from you. Excellent service! "

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Verified
1/5

2017-07-18

Horrible material - multiple ripped seams

"This was the worse purchase! I paid $200 to replace my gazebo with the 'best' and thought I would get another 3-5 years out of my gazebo frame. I chose all the upgrades. Within three months I had to repair two ripped seams and the color was completely faded. I can not even express my disappointment - it's on the verge of anger "

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Verified
5/5

2017-07-18

Swing top

"Arrived on time and fits perfectly! My mom loves it!"


Verified
3/5

2017-07-17

Ok put could be more.

"I bought a replacement canopy and netting and can't get the netting on. So you aren't going to refund me because I bought them together. There should have been some mention of this when I bought it! I just knew I could return items so didn't ask about returning them seperatly."

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Verified
4/5

2017-07-17

Helpful and courteous customer service

"They have helpful and courteous customer service reps who helped me make a decision for the right JCP replacement cover. It is nice to work with a company who's employees actually care!"


Verified
5/5

2017-07-17

Hard to Find Canopy

"This was the second canopy that we ordered as they only last about 4 years if left outside. Here's a tip for mounting the canopy as it can be difficult to stretch it over the frame......Wet the whole canopy with a hose so it stretches a bit and use a shoehorn instead of your fingers to pry over the last corner. Worked like a charm.
We also ordered a swing cushion 4 years ago. It' still in great shape as we bring it inside in the winter.
"


Verified
4/5

2017-07-17

Garden winds arrow gazebo replacement cannopy

"Overall it was not bad delivery on time,it fit a little too snug at first but we made it fit wrestling the thing down its takes two n a latter was nervous of it tearing from pulling and tugging but it really is tear proof it withheld our strength so kudos on their tear technology material but couldve built it more roomy maybe but not bad at all we love it and look forward to buying the mosquito net next thank you garden winds its looks beautiful "

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