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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-06

Thank you

"Excellent communications and assistance fr Garden Winds helped with correct canopy order which arrived in promised timeframe. "


Verified
5/5

2017-07-06

Super Service

"Couldn't believe they had the canopy that fit perfectly the grilling gazebo purchased from Sam's Club. Looked for six months to no avail. Canopy was shipped promptly and fits and looks great."


Verified
4/5

2017-07-06

Great Service

"After a year of searching for a replacement canopy for my deck umbrella I finally found someone that had the one I needed. I had great service and quick delivery from Garden Winds!"


Verified
5/5

2017-07-06

satisfied

"Exactly what I needed in a prompt fashion."

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Verified
3/5

2017-07-06

Back order

"Expensive item, paid for and not recieved"

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Verified
5/5

2017-07-06

We ordered the wrong size replacement gazebo

"We were given a frame and ordered a replacement gazebo based on the images we saw. We received delivery and tried to install it but the upper roof did not quite fit. The staff was very helpful and gave us several options including refund. We ended up modifying the upper gazebo by shortening the arms a bit. Perfect fit! I was very impressed with their helpfulness and we are pleased with our purchase. Further, the same item went on sale a few days after our purchase and we were given a credit refund for the difference. We are very happy with our purchase."

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Verified
5/5

2017-07-06

I love Gaarden Windows

"They helped me get the right size."

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Verified
1/5

2017-07-05

. I will not use this company again

"They DO NOT offer free shipping on returns. I had to pay $38.90 to return an item that didn't fit the description. I will not do business with this company again. I will also write a poor review "

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Verified
3/5

2017-07-05

It was supposed to be a match

"I ordered the exact replacement top for the item I bought, the Sonoma canopy top. I had bought one once before and was pleased. I spent the extra money to get the more durable material, and it does not fit. We ended up cutting 3 of the ceiling rods that fit into the corner and side pockets to get it to fit. We still have to cut 3 more if we want to remove it (for storms) and then reinstall it. We pull and pull to get it to fit. It should not be that difficult."

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Verified
5/5

2017-07-05

Great Quality Replacement

"The replacement canopy fits perfect and was shipped quickly!"

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Verified
5/5

2017-07-05

GW Survey

"We bought this cover to replace our prior one also ordered from Garden Winds. We we're surprised when it tore after less than a year of use."


Verified
4/5

2017-07-05

Sean Conway Grand Casual

"Replacement top and curtains were a very tight fit. Much lighter fabric then first replacement, like maybe a nylon? We take it off for the winter, but I'm thinking 3 years max. By then I'll probably need a new gazebo anyway."


Verified
5/5

2017-07-05

Canopy

"Very easy and timely delivery."


Verified
5/5

2017-07-05

Fast!

"I was so thrilled to find a replacement for my 2-seater swing canopy and even more impressed with the fast shipping. The color is a little more tan than my original so it's not a perfect match, but I've had the swing for about 10 years and I'm sure their colorways have changed. Perfect fit, easy to install...happy customer!"

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Verified
5/5

2017-07-05

Excellent

"I was able to find the replacement product I needed. Ordered it and it came within 3 days. Am very happy with the quality of the product."