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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-07

Did everything they promised.

"Found what I needed - They have a great niche!"

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Verified
5/5

2017-07-07

great material and nice fit

"was easy to put on by my self thanks."

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Verified
4/5

2017-07-07

Like the shade

"Ordering and deliery went fine. Came quickly. Love getti g the shade back. The only issue I have is the colors. Would be nice to have cushions and top shade mat h , having both solid colors and floral,striped etc."


Verified
5/5

2017-07-07

good support

"good customer service and fair price."


Verified
5/5

2017-07-07

nice but not enough grommets for drainage

"Thank you for fast delivery!"


Verified
2/5

2017-07-07

No installation instructions provided

"When I called saying that installation instructions not provided, but shown on website, I was told that what was shown on website was instruction packet from original canopy. I was told that I should use original instructions. When I told them that even though I happened to save the original instruction manual from 6 years ago, it did not contact canopy install instructions since the original canopy came already installed on the frame. I was then given another customer service rep. who tried his best to explain how to install."


Verified
5/5

2017-07-07

Perfect Fit

"I purchased my swing years ago and needed to replace the cover & netting. I am very happy with my purchase."


Verified
5/5

2017-07-07

Excellent replacement canopy

"Our first impression has been very positive. We will now see how the canopy holds up over time."


Verified
5/5

2017-07-07

Speedy shipping. Great fabric

"First time I've ordered from your company. Great experience. I highly recommend Garden Winds. Reasonable price, good quality, instructional videos, speedy shipping."


Verified
5/5

2017-07-07

Fits great, looks great

"Company that originally make the covers for my unit went out of business. Garden Winds was able to replacement with a canopy that was actually better than the original."


Verified
2/5

2017-07-07

Cheap material

"Brought this thinking it was better than factory. The material is thin and not waterproof. For the money ill stick to the cheaper factory cover next time"

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Verified
5/5

2017-07-07

Quick

"Excellent site for looking up your product, thank you"


Verified
5/5

2017-07-07

very happy

"i love a better product. at a great price and incredible service"


Verified
5/5

2017-07-07

Excellent

"Great product replacement without having to buy a new frame"


Verified
5/5

2017-07-07

Poor Customer Service

"Recently ordered a second replacement canopy within a one year period. Paid extra for rip lock material, first ripped after 6 months, ordered replacement which ripped upon installation. Still having to jump thru hoops for a 50 % refund! "