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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-07-07

nice but not enough grommets for drainage

"Thank you for fast delivery!"


Verified
2/5

2017-07-07

No installation instructions provided

"When I called saying that installation instructions not provided, but shown on website, I was told that what was shown on website was instruction packet from original canopy. I was told that I should use original instructions. When I told them that even though I happened to save the original instruction manual from 6 years ago, it did not contact canopy install instructions since the original canopy came already installed on the frame. I was then given another customer service rep. who tried his best to explain how to install."


Verified
5/5

2017-07-07

Perfect Fit

"I purchased my swing years ago and needed to replace the cover & netting. I am very happy with my purchase."


Verified
5/5

2017-07-07

Excellent replacement canopy

"Our first impression has been very positive. We will now see how the canopy holds up over time."


Verified
5/5

2017-07-07

Speedy shipping. Great fabric

"First time I've ordered from your company. Great experience. I highly recommend Garden Winds. Reasonable price, good quality, instructional videos, speedy shipping."


Verified
5/5

2017-07-07

Fits great, looks great

"Company that originally make the covers for my unit went out of business. Garden Winds was able to replacement with a canopy that was actually better than the original."


Verified
2/5

2017-07-07

Cheap material

"Brought this thinking it was better than factory. The material is thin and not waterproof. For the money ill stick to the cheaper factory cover next time"

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Verified
5/5

2017-07-07

Quick

"Excellent site for looking up your product, thank you"


Verified
5/5

2017-07-07

very happy

"i love a better product. at a great price and incredible service"


Verified
5/5

2017-07-07

Excellent

"Great product replacement without having to buy a new frame"


Verified
5/5

2017-07-07

Poor Customer Service

"Recently ordered a second replacement canopy within a one year period. Paid extra for rip lock material, first ripped after 6 months, ordered replacement which ripped upon installation. Still having to jump thru hoops for a 50 % refund! "


Verified
5/5

2017-07-07

Pleasure to deal with!

"Not many carry the replacement parts that Garden Winds does. Easy ordering and standard shipping was fairly quick considering it went from west coast to east coast."


Verified
4/5

2017-06-26

Patio swing canopy

"Replacement canopy fits perfectly even looking better than when new
Harry
"

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Verified
4/5

2017-07-07

Satisfied

"Great quality and seems very durable. Cover was a little too small and I had to slightly alter our frame to make it fit. Customer service was great."

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Verified
5/5

2017-07-07

Excellent

"Great to work with. Very helpful "

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