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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-20

Replacement canopy

"Excellent quality- fast and easy"


Verified
5/5

2017-06-20

Wonderful product

"I ordered this as a replacement. I got the medium priced one, with rip lock. Well, when we put it up, one of the poles immediately went through the canopy. I would still highly recommend this product though. Customer service was great too!
"


Verified
5/5

2017-06-20

Perfect

"I ordered my replacement canopy. It came in great condition, fits perfectly and quick shipping. "


Verified
5/5

2017-06-20

Excellent.

"The ability to send a photo to identity our gazebo frame was key as the previous owners bought it. The response was immediate and correct. We received our order promptly and it fits great. Good job!"


Verified
1/5

2017-06-20

Too small

"The cover was too small. I will be sending it back"


Verified
5/5

2017-06-20

Fast Shipping

"Item arrived within 2 days. Prices are a little steep but time will tell if it's worth it."


Verified
5/5

2017-06-20

Excellence

"Replacement cover is a quality product! The quality is better than the original. "


Verified
4/5

2017-06-20

Gazebo Canopy

"Pictures & original store matrix most helpful w/ordering."


Verified
5/5

2017-06-20

Great selection!

"This is the only place that hairy canopy. Our frame is years old and bolted into concrete so being able to order a canopy from garden winds after all these years is fabulous. This is my 2nd order. Canvas canopies don't last a lifetime so this works GREAT."


Verified
2/5

2017-06-20

Disappointing

"Pergola cover was nothing like the original cover. Too light blows off the pergola. "


Verified
1/5

2017-06-19

You haven't even accepted my order yet

"No order acceptance as yet"


Verified
5/5

2017-06-19

Replacement Canopy

"I initially ordered the wrong canopy but, with the help of customer service they identified the right one for me. They shipped fast Extremely courteous!"


Verified
2/5

2017-06-19

Great product; poor exchange policy.

"We've been purchasing our replacement canopies from Garden Winds for years. This year I placed an overnight order on a Thursday, but because it was after their 2:00 p.m. cut-off time, and the long Memorial Day holiday, I didn't receive my order until Tuesday. I wasn't refunded the rush fees because it was my fault I placed the order too late in the day. To make matters worse, I ordered the wrong color which I returned for exchange. They charged me $10.00 for the return, and do not do exchanges. I had to place a new order. Might be easier to by a different pergola next year. Oh, and the second order is on back-order. Still hasn't arrived.

"


Verified
5/5

2017-06-19

Fast and easy

"Was looking for a replacement top for my gazebo. The manufacturer was/has been out of stock for a while. I found Garden Winds and they had exactly what I wanted. "


Verified
4/5

2017-06-19

Fast Shipping!

"I got my canopy faster than expected! The quality is good. I wish I would have sprung for the most expensive version, as it would have been much thicker fabric, but so far it is holding up well here in the Pacific northwest. The canopy fits amazing and looks great! I would definitely purchase another product through Garden Winds!"