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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
3/5

2017-06-19

Canopy

"Arrived promptly and was the color that was stated. Installed about a month ago with no problems. Seems a little thin. It time will tell how it holds up. "


Verified
5/5

2017-06-18

Quality service

"Ordered a replacement canopy for our pergola.
Found several options to choose from on your site.
Price was reasonable and our order came sooner than expected.
Would recommend.
"


Verified
5/5

2017-06-18

Better tha expected

"I have ordered two of these and this one was reinforced where the ties are which is so important because the wind would sit around and rips the ties period and definitely would buy again, if I need it."


Verified
5/5

2017-06-18

excellent

"Fit perfectly, no problems."


Verified
3/5

2017-06-18

Out of stock

"Item was out of stock and their website said in my purchase that they would not be charging my card until the product was available around the end of June, seems they did in fact put a pending charge on my card that stayed for 5 days out of my bank. Is the company so closely held on products that they sell, that they would need to charge your account (without disclosing) to verify if they should continue stock their shelves on a product that would normally be on hand anyway? Makes no sense. Hope this review helps others but have a funny feeling it will not be posted. "

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Verified
1/5

2017-06-18

Horrible from start to finish

"Customer Service sucks, product was poorly and cheaply made. Their "universal" canopies are not what they say they are."

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Verified
5/5

2017-06-18

Easy ordering

"Great service, quick delivery."


Verified
5/5

2017-06-18

gazebo cover

"The cover was a perfect fit."

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Verified
5/5

2017-06-18

Garden Winds Saves the Day

"I was about to throw the gazebo frame away when I learned about Garden Winds. The canopy fits PERFECTLY and is very well made. Thanks Garden Winds!"

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Verified
5/5

2017-06-18

Gazebo Canopy

"Ordered the universal canopy and it was perfect!"

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Verified
5/5

2017-06-18

excellent service

"from the time I called and asked about the replacement gazebo roof the customer service person knew all about the product. she did not try and upsell me. it was a pleasant experience.....thank you for making this a simple process....."

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Verified
5/5

2017-06-18

Garden Winds

"Product arrived when promised."


Verified
5/5

2017-06-18

Gazebo cover

"We love our new cover. We hated to throw away our investment just because the top awning portion ripped in a storm. Great quality and it lightens up our deck area."


Verified
1/5

2017-06-18

Just plain misrepresented on their website.

"I ordered replacement cushions for our outdoor furniture. Found a perfect set on their website and ordered them. They were thinner and smaller than expected and cheaply made. When I called customer service my suggestion that the wrong cushions were sent was not entertained. They said in the printed description it says the tufting does not have buttons. What about the photo that shows a perfect match for the cushions being replaced? She said those photos are just to make it easier to identify why we're looking for. Show me a photo of the Lamborghini I want to replace and send me a Model T. She said I'm welcome to ship them back at my cost for shipping. I would never recommend this company. Go elsewhere. "

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Verified
5/5

2017-06-18

Swing canopy

"I needed a replacement for a swing canopy and bought one that fit"

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