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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-13

Sun shield

"Easy, just the item I was looking for, and shipment arrived quickly! Very pleased."


Verified
5/5

2017-06-13

You got us covered!

"Fast service, good price, great quality."


Verified
5/5

2017-06-13

Great service!

"I had a great experience. representative found the item I was looking for and was friendly and nice. Waived shipping because I previously bought the wrong canopy and rebought the right one. Great customer service. Highly recommend this company to everyone!"


Verified
5/5

2017-06-13

Great product

"always have our product in 3-4 days"


Verified
5/5

2017-06-13

A+ Responsiveness

"I ordered a swing canopy and it arrived promptly. It came just a hair too short and not quite the color red I was expecting. The return was smooth as silk all directions perfect and hassle free. Money back! I will order through them again."


Verified
5/5

2017-06-13

Umbrella

"Excellent quality umbrella cover. Very happy customers!"


Verified
3/5

2017-06-13

Good Replacement

"The replacement fits and seems of decent quality. We'll have to see how it holds up against the heat. I had purchased the RipLock version last year and I wouldn't recommend this product. Seemed to get brittle with the heat and then it started to rip along the guidelines. The standard was easy to install but just have concerns that it may last just as long as the RipLock version. I'd save your money and go with the standard version instead of the RipLock technology. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-13

Replacement tent awning

"Ordering was quick and easy. They had all the answers for my questions, Shipping was fast."


Verified
5/5

2017-06-13

Satisfied

"Great place to shop for obsolete parts"


Verified
3/5

2017-06-13

WAITING ON BACK-ORDERED ITEM

"I can't really rate this experience, I'm still waiting on the item I ordered. "


Verified
5/5

2017-06-12

Great service

"So glad you have a replacement canopy so I did not have to get rid of my swing. Had a hard time getting the last corner over the bar. "


Verified
2/5

2017-06-12

"My item came defective, followed their directions- emailed pictures, and was supposed to hear back within 48 hrs. 4 business days later, have heard nothing. I would like to be able to change my rating, IF gardenwinds decides to do the right thing."


Verified
3/5

2017-06-12

Not satisfied

"I order for swing canopy in red orange color and got ugly brown one. I called and was told that was all you had. Offered for me to go manufacturer and maybe they could send color I wanted. I kept ugly brown canopy, I did'to want to take a chance I would get one. This is second canopy I have purchased for your company and will probley order another one if I need one. Please advise if color is not available so their won't be any surprises.
"


Verified
5/5

2017-06-12

Prompt and accurate service.

"Product arrived promptly and was exactly what I needed!"


Verified
5/5

2017-06-12

10x10 Replacement

"No issues, fast shipping! A+"