"The order was shipped and received very quickly after our order was placed, considering we live in Canada and it shipped from California. We ordered the wrong size, unfortunately but the quality of the product convinced us to return for larger size from same company. Customer service response was prompt, friendly and informative."
"Very fast delivery. Just the awning we required with great choice of colours. Good price."
"Quick and easy...thank you"
"Customer service reps (via email and on the phone ) are very responsive, helpful and in all ways customer service oriented. BUT
1. I don't think shipping should be charged to the customer on a return/replacement and
2. The canopy, even when correct model is extremely difficult to install. This ought to be re-engineered OR include information to that effect and tips for the most successful strategies to install the canopy. "
"I purchased the replacement canopy for Arrow gazebo from home depot and it fit perfectly. Shipping was very quick!!!! "
"I was very pleased with the services and the customer service representative she was knowledgeable respectful and courteous. Whenever I need the services again I will not hesitate or recommend your company"
"She was professional and courteous and resolved my problem to my complete satisfaction"
"Didn't answer my e-mail complaint"
"I was worried about the fit, but it actually fits better than the Sunjoy replacement I bought from Target a few years ago!"
"up graded to best one said will with stand 50 mph winds and did thanks"
"Perfect fit, easy to install, on time delivery."
"The website was helpful and the product arrived very fast! We put up the canopy and it fit perfectly!"
"Arrive when stated. Fits well and now withstanding storms. Very satisfied. "
"I have two of their chimes and love both. I am pleased with quality of the piece and the tone. May get another! "
"It has been difficult to get a canopy to fit our older gazebo, but this one is perfect. It shipped within a few days and arrived in mint condition. Many thanks!"