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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-06-15

Fast

"Quick and easy...thank you"

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Verified
3/5

2017-06-15

Gazebo canopy replacement

"Customer service reps (via email and on the phone ) are very responsive, helpful and in all ways customer service oriented. BUT
1. I don't think shipping should be charged to the customer on a return/replacement and
2. The canopy, even when correct model is extremely difficult to install. This ought to be re-engineered OR include information to that effect and tips for the most successful strategies to install the canopy.
"


Verified
5/5

2017-06-15

Fits perfect

"I purchased the replacement canopy for Arrow gazebo from home depot and it fit perfectly. Shipping was very quick!!!! "

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Verified
4/5

2017-06-15

Replacement canopy

"I was very pleased with the services and the customer service representative she was knowledgeable respectful and courteous. Whenever I need the services again I will not hesitate or recommend your company"


Verified
5/5

2017-06-15

Great job Karen!

"She was professional and courteous and resolved my problem to my complete satisfaction"

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Verified
1/5

2017-06-15

no anwser

"Didn't answer my e-mail complaint"


Verified
5/5

2017-06-15

Fits great!

"I was worried about the fit, but it actually fits better than the Sunjoy replacement I bought from Target a few years ago!"


Verified
5/5

2017-06-15

storm tested

"up graded to best one said will with stand 50 mph winds and did thanks"


Verified
5/5

2017-06-15

"Perfect fit, easy to install, on time delivery."

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Verified
5/5

2017-06-15

It was a great purchase.

"The website was helpful and the product arrived very fast! We put up the canopy and it fit perfectly!"


Verified
5/5

2017-06-15

Pergola Cover

"Arrive when stated. Fits well and now withstanding storms. Very satisfied. "

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Verified
5/5

2017-06-14

Sweet sounds

"I have two of their chimes and love both. I am pleased with quality of the piece and the tone. May get another! "


Verified
5/5

2017-06-14

Great product

"It has been difficult to get a canopy to fit our older gazebo, but this one is perfect. It shipped within a few days and arrived in mint condition. Many thanks!"


Verified
5/5

2017-06-14

Great customer service!!

"My swing replacement canopy I ordered appeared to be to small. I called in and ask what the procedure was for returning merchandise. The customer service agent was patient, kind and even caring to me explaining the procedure. I will highly recommend Garden Winds to other people without reservation.

Tower
"

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Verified
4/5

2017-06-14

"On time delivery. Not damage."