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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-06-09

Floyd Lawson Union KY

"I purchased an replacement umbrella canopy and a swing canopy both for the Walmart Sand dune collection. No problems with the umbrella....looks great. The swing canopy was a little tight to put back on,but I think it was because I purchased the rip stop canopy. Another set of hands took care of that tho.Other than that......they look fantastic. I used the ground shipping and they arrived right when they were scheduled.Good job Garden Winds.PS. I would like to see the umbrella canopy in rip stop also in the future."

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Verified
5/5

2017-06-09

"very very happy and satisfied customer "


Verified
1/5

2017-06-09

Misrepresnted

"When I ordered my replacement gazebo cover I was told it was back ordered until sometime THIS WEEK. When I called to check on it this week I was informed it is now backordered until the end of July. Then what???? I can't wait the whole summer for it."

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Verified
5/5

2017-06-09

Great service

"I got my new canopy quickly. The quality is good. Thank You!"

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Verified
2/5

2017-06-09

Very nice cover BUT replacement did not fit.

"Bought correct size, but replacement did not fit properly, You have to pull very hard almost ripped it and it still won't go on. neighbor has same problem with his.
did not have this problem with the original one, it went on easy.

"


Verified
5/5

2017-06-09

Review

"Excellent. The web site works very well. "


Verified
5/5

2017-06-09

5 star

"Quality product, easy to install.
"


Verified
3/5

2017-06-09

Wishes!

"My experience was very good, however, I just wish I could buy the canopy in the original fabric material. The original canopy lasted many years but this cloth like material one was just replaced last year and now again this year."


Verified
4/5

2017-06-09

Better Luck Next Time

"We ordered a Gazebo replacement that didn't fit and sent it back. delivery was fast and the return was handled quickly and fair."


Verified
5/5

2017-06-09

Fabulous

"I had an older gazebo frame that needed a new cover. Garden winds staff helped me find the right one. Very efficient company and good web site. "


Verified
3/5

2017-06-09

Great, and not so great.

"The customer service and delivery times were excellent, by the quality did not meet my expectations. "


Verified
4/5

2017-06-09

classic scroll gazebo tops

"Good fit and quick delivery reasonable price"


Verified
5/5

2017-06-09

Working great with Garden Winds

"We received our order ahead of expected date, and easy order for a great website...exactly as we wanted. Thank you judy"


Verified
5/5

2017-06-09

Exceptional Service

"I was on a hunt for a replacement canopy, I thought about buying a new Gazebo. I searched website using the heading "replacement canopy". I purchased it a few years ago and could not remember point of purchase. The tags were faded after years of exposure to weather conditions. I happened upon Garden Wind site, read what's needed to get a replacement canopy, took a photo of the frame and emailed as instructed, really that easy? To my amazement it was. The responding individual was promt in responding and was able to match a replacement to my frame. I live in Canada and the initial link sent was for US residents, oh my don't tell me I found a replacement and now cannot get it because I live in Canada. I emailed again and asked if there was a link for Canadian resident to order, and it was, happy again :) As well, from when my order was made to time of delivery it was a little over 24 hours, extremely impressed. Thank you Garden Wind."

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Verified
1/5

2017-06-09

Not Good

"I sent an email on the 27th of May and never received a response. I have resent the email to customer service. I need to know what type of replacement canopy i need."