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Product & services pricing
3.91/5
Chance of future purchase:
3.54/5
Shipping & packaging:
4.46/5
Customer service:
3.88/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-07

retractable pergola

"it arrived in time said but was a little more expensive than I expected but good quality so over all I'm happy."


Verified
1/5

2017-06-07

the top leaks

"the top leaks, im not happy with the product."


Verified
5/5

2017-06-07

Awesome Grill Replacement Canopy

"Could not find the replacement locally. Garden Winds online was tremendous. It fits perfect and looks stronger than original."


Verified
5/5

2017-06-07

5-STARS COVER

"HUSBAND AND I LOVE IT. BRINGS IN LOTS OF SHADE."


Verified
1/5

2017-06-07

Lost my canopy

"Still waiting for the canopy I ordered. Unsat been over 3 weeks"


Verified
5/5

2017-06-07

Great!

"Our cover arrived very quickly. It was exactly the one to fit our canopy. :) "


Verified
5/5

2017-06-07

Great service

"Speedy service and item was delivered promptly. "


Verified
5/5

2017-06-07

Fast and efficient

"I ordered my awning and it was delivered quickly, and it fits beautifully!!"


Verified
1/5

2017-06-07

You CANNOT Edit your order

"When I ordered my cushions I pushed the wrong color and an hour later tried to change it and it wouldn't let me, I know your thinking why so long in between, well life happens. This order was placed on a weekend and when I realized that it wouldn't let me change it I called Customer Service and got the run around. First I was told you only have so long to change it and when I told her my story then it was something else. So I realized it didn't matter what I told her my order wasn't going to get changed and I was stuck with the color and I had purchased a rug prior to this order that I was trying to match that I had paid 150.00. Two of the cushions have imperfections and I talked to the Manager and was told I could take a picture of it and send it to them, bottom line I'm not satisfied with the product or the way they handle business. It is the only website I have EVER used where you couldn't EDIT your order."

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Verified
2/5

2017-06-07

Replacement Canopy

"Size was short had to modify"

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Verified
4/5

2017-06-07

nice item

"quick service for nice item "


Verified
5/5

2017-06-07

Great experience, fast service!

"Second time we have purchased from Garden Winds, same great service and quality products!"


Verified
5/5

2017-06-07

Replacement canopy and screens

"Absolutely outstanding.
I bought the mid grade and its wonderful, fit prefect and rugged !
Highly recommend
"

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Verified
5/5

2017-06-07

It Couldn't have been easier

"I just had a great experience replacing my Garden Winds cover for my swing. It was easy and the product was at our home in days. Now my wife and I can enjoy our swing all summer long."

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Verified
5/5

2017-06-07

Customer service # 1

"Had an issue with a product, customer rep was awesome. Thankyou. ."