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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-07

Great!

"Our cover arrived very quickly. It was exactly the one to fit our canopy. :) "


Verified
5/5

2017-06-07

Great service

"Speedy service and item was delivered promptly. "


Verified
5/5

2017-06-07

Fast and efficient

"I ordered my awning and it was delivered quickly, and it fits beautifully!!"


Verified
1/5

2017-06-07

You CANNOT Edit your order

"When I ordered my cushions I pushed the wrong color and an hour later tried to change it and it wouldn't let me, I know your thinking why so long in between, well life happens. This order was placed on a weekend and when I realized that it wouldn't let me change it I called Customer Service and got the run around. First I was told you only have so long to change it and when I told her my story then it was something else. So I realized it didn't matter what I told her my order wasn't going to get changed and I was stuck with the color and I had purchased a rug prior to this order that I was trying to match that I had paid 150.00. Two of the cushions have imperfections and I talked to the Manager and was told I could take a picture of it and send it to them, bottom line I'm not satisfied with the product or the way they handle business. It is the only website I have EVER used where you couldn't EDIT your order."

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Verified
2/5

2017-06-07

Replacement Canopy

"Size was short had to modify"

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Verified
4/5

2017-06-07

nice item

"quick service for nice item "


Verified
5/5

2017-06-07

Great experience, fast service!

"Second time we have purchased from Garden Winds, same great service and quality products!"


Verified
5/5

2017-06-07

Replacement canopy and screens

"Absolutely outstanding.
I bought the mid grade and its wonderful, fit prefect and rugged !
Highly recommend
"

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Verified
5/5

2017-06-07

It Couldn't have been easier

"I just had a great experience replacing my Garden Winds cover for my swing. It was easy and the product was at our home in days. Now my wife and I can enjoy our swing all summer long."

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Verified
5/5

2017-06-07

Customer service # 1

"Had an issue with a product, customer rep was awesome. Thankyou. ."


Verified
3/5

2017-06-07

Nice Canopy - Wrong Replacement

"Even though the canopy that we recently purchased was supposed to and advertised to fit our existing gazebo frame, there are several issues where it does not (in assembly) and it is clear that it was designed for another frame of similar size. It is 90% adequate and on the frame, so we are keeping it, but probably would have not ordered thru here and just gone out and bought an entirely new gazebo with the existing issues in the top of the canopy."

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Verified
5/5

2017-06-07

Terrific Service

"I couldn't find the canopy so I sent them a few pictures of my gazebo. They told me what I needed and I had it within a week. It fits perfectly. Terrific company!"

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Verified
5/5

2017-06-07

Our Gazebo is beautiful again!

"A winter storm tore the old canopy to shreds. I didn't know what to do or how to repair it. I searched canopies and somehow stumbled upon Garden Winds. I was thrilled when I found an exact match, model number and everything, for our Gazebo. It arrived in THREE days. It fits perfectly!!
We are thrilled! I highly recommend Garden Winds.
"

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Verified
5/5

2017-06-07

Very happy

"I was somewhat nervous at first when I placed my order for the canopy. I had my doubts it would be the exact fit. Boy was I wrong! I am very happy to say that I am very satisfied with the fit, quality, appearance, and time it took to get the product to my door. It looks great, and the new rip stop material looks like it will last longer than the original material. It was well worth the extra few bucks.

Bill
"


Verified
5/5

2017-06-07

patio swing canopy

"We were so happy to find a replacement for our patio swing, esp one that has an upgraded fabric! We were also surprised at how quickly it arrived on our doorstep! Easy peasy on it went! Let summer shine on!
"