ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
5/5

2022-10-21

Perfect Fit

"Garden Winds helped the exact make and model of gazebo and we were then able to purchase the specific gazebo replacement top ensuring a perfect fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-10-19

Very Happy

"Once correct canaopy was determined, it arrived quickly. Fit better than original, even handling rain without sag. The original had sag after first rain."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-18

Repeat customer

"Fast service, this is our 4th replacement canopy. Much better to replace just the canopy Thant the entire structure. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-04-05

Replacement canopy for garden gazebo

"Was very pleased to see the item we wanted on your web site; we searched everywhere and a wonderful sales person at Home Depot (Canada) gave us your address stating that if we were to find the item it would be with you and nowhere else. We are very happy with the outcome otherwise we would have had to replace the gazebo as well. The item, however, is on back order until the end of April and not yet received so we are hoping that it will arrive without any difficulty. Always a pleasure to do business in the U.S.A. Your customer service always outstanding."


Verified
5/5

2022-10-18

Perfect fit and high quality. Way better than original

"5 star. Fast shipping. Great store"


Verified
5/5

2022-10-17

Great service, speedy delivery!

"Easy ordering, and quality product for my cabana"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-17

Very efficient!!

"We received our purchase in less than a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-17

Pergola Tarp

"Great service and quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-10-17

Disappointment

"No parts available or suggested source for those parts"

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2022-10-17

Delivery

"We were notified of delivery date and they nailed it. I would definitely use them again. Thx for the exceptional service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-17

Great Company

"This is my 3rd canopy I've gotten from them. I was alitte disappointed with the last one because it was suppose to be heavy duty material, but it tore up just like the other one's in the past. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-17

Unknown gazebo

"We bought a house with an unknown gazebo. Our first weekend a monsoon came and ripped my cover to shreds. All I found on the corner of a section said garden winds. We have spent a ton of money on the new house and I didn’t really want to by a ne gazebo yet. We aren’t starting the backyard “project for awhile. So I sent a picture of the fame to garden winds within a couple of hrs the gave me where it was probably bought and the part # for a new cover. Ordered cover, here within a week. Put it on fit perfect.Gardenwinds saved me thousands of dollars and I can figure out what I really wan back there and then buy it. Thank you Gardenwinds. Jeff"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-15

They are great!

"Very good company overall. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-15

Canopy for swing chair set that I purchased about four years ago at Loews.

"The replacement cloth canopy was a perfect fit and it arrived in about a week. My only negative comment is that the original canopy appeared to be made of heavier cloth than the replacement from Garden Winds."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-10-15

out of stock

"Replacement canopy not in stock for 60 days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges