Product & services pricing
3.50/5
Chance of future purchase:
2.88/5
Shipping & packaging:
3.75/5
Customer service:
2.66/5
Return/Replacement policy:
3.00/5

ResellerRatings
Verified
2/5

2022-10-27

Still Waiting

"WE ordered on Nov.12. Still waiting."

Likelihood of customers making future purchases

ResellerRatings
Verified
5/5

2022-10-27

Fast service

"We bought a house that had an old canopy. It was torn up from a storm. Searching by pictures we found GW. Sent them a picture and it turns out it was one of their units! Mary from GW looked up our address and found the records and got us a perfect match! Delivered a few days later and installed in 30 minutes. "

Pricing of products and services
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ResellerRatings
Verified
3/5

2022-10-27

Good product

"Not easy to install needed several helpers"


ResellerRatings
Verified
3/5

2022-10-24

Disappionted

"I attempted to buy a replacement canopy for my BBQ gazebo. They do not make an exact replacement canopy so I had to use their system of pitures and measuring. Thye first they recommended did'nt fit. I sent it back. I attempted to find the right one, and it was also to small. I called the customer service department and recieved no help.
The cavalier attitude was very disappionting.
If you are not going to carry accurate siing on replacement tarps then make one that is universal.
"

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Verified
5/5

2022-10-24

Very good

"No problems. The cust serv was very knowledgeable will order again"

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Verified
5/5

2022-10-23

Great product

"This company is great! Had to replace after a hail storm but the price is so reasonable I don't mind! It's way better quality than the original!"

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Verified
5/5

2022-10-21

Perfect Fit

"Garden Winds helped the exact make and model of gazebo and we were then able to purchase the specific gazebo replacement top ensuring a perfect fit."

Pricing of products and services
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Verified
5/5

2022-10-19

Very Happy

"Once correct canaopy was determined, it arrived quickly. Fit better than original, even handling rain without sag. The original had sag after first rain."

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Verified
5/5

2022-10-18

Repeat customer

"Fast service, this is our 4th replacement canopy. Much better to replace just the canopy Thant the entire structure. "

Pricing of products and services

Verified
5/5

2017-04-05

Replacement canopy for garden gazebo

"Was very pleased to see the item we wanted on your web site; we searched everywhere and a wonderful sales person at Home Depot (Canada) gave us your address stating that if we were to find the item it would be with you and nowhere else. We are very happy with the outcome otherwise we would have had to replace the gazebo as well. The item, however, is on back order until the end of April and not yet received so we are hoping that it will arrive without any difficulty. Always a pleasure to do business in the U.S.A. Your customer service always outstanding."


Verified
5/5

2022-10-18

Perfect fit and high quality. Way better than original

"5 star. Fast shipping. Great store"


Verified
5/5

2022-10-17

Great service, speedy delivery!

"Easy ordering, and quality product for my cabana"

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Verified
5/5

2022-10-17

Very efficient!!

"We received our purchase in less than a week. "

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Verified
5/5

2022-10-17

Pergola Tarp

"Great service and quick delivery"

Pricing of products and services
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Verified
1/5

2022-10-17

Disappointment

"No parts available or suggested source for those parts"

Pricing of products and services