ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-05-27

Bought the higher quality

"Bought better quality replacement canopy this time around and can definitely feel difference in material thickness. "


Verified
4/5

2017-05-27

Canopy

"Canopy seemed a bit too tight, but since the rains, it now fits snugly over the frame. Looks great!

Delivery was fantastic - ordered on Sunday & it arrived on Wednesday - to a country address in Canada!
"


Verified
5/5

2017-05-27

Gazebo cover

"Great customer service to pick the right gazebo canopy and online video for installation made it easy"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-05-27

Replacement cover for a 6 year old gazebo

"Our gazebo cover suffered from UV damage and brittleness. We needed a replacement. After a long Internet search we found the direct replacement cover at Garden Winds. The purchase was painless (although the exchange rate hurt) and the delivery was surprisingly fast. The fit was perfect and installation was no problem. Overall an excellent experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-05-27

speedy service

"excellent customer service. good quality"


Verified
5/5

2017-05-27

Replaced my 12x12 canopy

"I replaced my canopy and received the new one quickly. I asked a question about how to waterproof this new one and received a thorough answer on how I could. Really appreciated that. Thank you!"


Verified
5/5

2017-05-27

good photos

"Enough good detail photos"


Verified
3/5

2017-05-27

Not a perfect fit

"The replacement canopy is not a perfect fit. Installation was difficult with the overall size being very tight and not fitting quite right around the small canopy frame and the inside openings for the skirt being totally off on two sides. We made it work, but will have to see what the durability is compared to the Sunjoy replacement canopy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-05-27

Replacement cushions

"DEliivery was as expected and merchandise fit perfectly
Highly pleased
"


Verified
2/5

2017-05-27

disappointed

" large for 10x10.
Leaking from top, overlap to small
"


Verified
5/5

2017-05-27

great service and product

"answered questions quickly, product shipped and arrived quickly and it fits perfectly! would purchase here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-05-27

canopy Replacement

"Great easy experience canopy is better than original"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-27

Beautiful three seat cushion.

"This was a Mother's Day gift and I was very excited to see my moms reaction to this beautiful cushion for her swing!"


Verified
5/5

2017-05-27

Excellent service

"I have been ordering our gazebo top and screens for about 10 years+. Lots of summer hail in our area of Canada. Product is as described and delivery is fast and accurate. Thank you!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2017-05-27

Ordering a canopy

"I ordered a canopy in mid-May and initially was led to believe the product would be sent. However, recently I received an e-mail that the product would not be shipped until 7/30/17. I appreciate being told about the delay, but am disappointed that we will not get the canopy until late summer."

Detailed Review Benchmark + -
Likelihood of customers making future purchases