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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-05-26

Satisfaction

"everithing is perfect, very quick shipping

thank you
"


Verified
5/5

2017-05-26

Pergola cover

"We built a pergola in our back yard and needed a cover to go on top.i contacted garden winds,they were really helpful in helping me find the one that fit the size of my pergola. It was delivered on schedule, my son and I put it up in about 15 minutes, you can instantly feel the difference with the cover, now we can use our back yard to cookout and just set out with relief from the sun.

Thanks
"


Verified
5/5

2017-05-26

Easy Transaction! Best price!

"Fit perfectly, quick turn around, great customer service. Color is not same as the one I have...but they fade anyway."


Verified
2/5

2017-05-26

The price for shipping was outrageous, I wanted to return my items but decided I could not pay pay the return shipping, so I am stuck with

"Some very expensive cushions."

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Verified
2/5

2017-05-26

Poor fit

"The canopy I ordered which is supposed to be higher quality does not fit properly. The canopy doesn't cover the frame and the Velcro tabs are not properly located. Very disappointed for the price paid. "


Verified
4/5

2017-05-26

So far so good

"Ordering was easy. Product arrived in good condition and on time. Quality is not as good as I would have liked ( seems a little thin and will lack durability) but it looks good and fits the arbor frame well. The design differs from the original since it does not have tabs to attach it with the original metal hooks, However, it has Velcro straps which are easier to attach to the arbor frame.. "


Verified
3/5

2017-05-26

Somewhat disappointed

"Gazebo top ordered was a different color than the picture. Very top piece of the gazebo is loose and does not fit tight like the original. Gazebo top was not the same color as the picture at all."


Verified
1/5

2017-05-25

worst experience ever

"they don't have inventory quoted me 45 week delivery, I live in the north summer will be over before I get it"


Verified
1/5

2017-05-25

replacement swing cushion

"I paid 153.00 for the cushion. 24.00 for shipping. The box it was sent in was torn at the corners. It did not fit. I called and was told I had to pay for shipping back. It was 28.00. I paid for insurance. It ended up costing me over 50.00 to for shipping! I will never do business with them again! "


Verified
5/5

2017-05-25

Very Happy

"They had the right product (replacement canopy for old 11.5' offset umbrella from Sears) and it fit perfectly. Good shipping and reasonable price. Happy I found Garden Winds with a Google search."


Verified
5/5

2017-05-25

Great product.

"Easy and fast. Would use again."


Verified
5/5

2017-05-25

Love it

"Fast and good quality. Bought two nice discount "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-25

"More than pleased with product, ease of finding correct canopy, quick delivery, excellent company."


Verified
3/5

2017-05-25

Internet Merchandise

"Unfortunately, I am in the process of returning the merchandise I ordered because it did not fit properly. "


Verified
4/5

2017-05-25

Great selection and service

"I no longer had the model number of my gazebo and was able to upload a few photos to get the right replacement canvas information. Also, we had a big storm here, and my gazebo was broken by heavy, wet snow before my replacement was shipped. Customer service was able to quickly cancel my order for me. I would order from Garden Winds again when the time comes."