"The canopy I ordered which is supposed to be higher quality does not fit properly. The canopy doesn't cover the frame and the Velcro tabs are not properly located. Very disappointed for the price paid. "
"Ordering was easy. Product arrived in good condition and on time. Quality is not as good as I would have liked ( seems a little thin and will lack durability) but it looks good and fits the arbor frame well. The design differs from the original since it does not have tabs to attach it with the original metal hooks, However, it has Velcro straps which are easier to attach to the arbor frame.. "
"Gazebo top ordered was a different color than the picture. Very top piece of the gazebo is loose and does not fit tight like the original. Gazebo top was not the same color as the picture at all."
"they don't have inventory quoted me 45 week delivery, I live in the north summer will be over before I get it"
"I paid 153.00 for the cushion. 24.00 for shipping. The box it was sent in was torn at the corners. It did not fit. I called and was told I had to pay for shipping back. It was 28.00. I paid for insurance. It ended up costing me over 50.00 to for shipping! I will never do business with them again! "
"They had the right product (replacement canopy for old 11.5' offset umbrella from Sears) and it fit perfectly. Good shipping and reasonable price. Happy I found Garden Winds with a Google search."
"Easy and fast. Would use again."
"Fast and good quality. Bought two nice discount "
"More than pleased with product, ease of finding correct canopy, quick delivery, excellent company."
"Unfortunately, I am in the process of returning the merchandise I ordered because it did not fit properly. "
"I no longer had the model number of my gazebo and was able to upload a few photos to get the right replacement canvas information. Also, we had a big storm here, and my gazebo was broken by heavy, wet snow before my replacement was shipped. Customer service was able to quickly cancel my order for me. I would order from Garden Winds again when the time comes."
"I have replaced my canopy twice since purchasing my gazebo about 6 years ago. Both times, through the original manufacturer. This last time, I purchased through Garden Winds. The material seems to be made well, with additional drainage for rainy days. The canopy itself fits well, however the top portion only stretches to 3 of 4 prongs on the frame. I am hoping with sun exposure, it will stretch. The color is not as it was in the original and is an odd shade of tan - almost with a yellow tone. Again, I am hoping the sun will fade that a bit. Overall, a good substitute."
"the delivery time was unbelievable, canopy is missing a metal grommet on one corner, hope it holds. Payment was fair,it was easy to install, we will se what happens when I put this in, I didn't want to wait for the one I have to return to you and get another , so we will see what happens with customer service."
"It's an inch short all the way around and folds up not nice and neat."
"very courteous and helpful when questioned bout product, very quick delivery and the quality of products is impeccable.."