"I needed a replacement canopy for my swing and I hade no trouble finding it."
"The cover fit perfectly. Thanks. "
"I'm still waiting for my order to come in after four weeks. I was expecting two weeks as web site informed me but it didn't happen and I was never informed as to when my order is expected to be shipped."
"We absolutely love the new gazebo cover and netting. It also arrived sooner than expected. I'm so excited to have my happy place back!"
"I placed an order with Garden Winds, of which I have been doing since 2010. Unfortunately, I ordered the incorrect gazebo covering size and called for help. The customer service representative immediately pulled up past orders to set me straight. I ordered the correct item, of which was processed immediately. The incorrect item came with a return label of which I used and was able to return with ease. Thank you. "
"Rec'd it fast, good quality, happy!"
"The gazebo cover was not what was expected. It was clear it would be somewhat different than the original cover I purchased but I did believe it would be the same as the two other covers I purchased from Garden Winds for the same Gazebo.
That would be bad enough but the biggest issue is the cover does not fit the Gazebo.
It is off by over 3 inches on one side and no matter how much someone would stretch it... it just won't fit.
I do not know what Garden Winds is going to do about this is I have yet to contact them which I intend to do tomorrow.
Hopefully they will make good on this bad experience.
Steve Rodman
***-***-****
"
"I placed an order for a replacement cushion and awning. The sight never mentioned it was back ordered until mid July.. I called to find out the status and that's when I find out. Not the best customer service. So now I wait to see if the product is good."
"Pergola cover fit was perfect but difficult find EXACT measurements on the webpage. Quality of material was much lighter than the original cover. Don't know yet if that is a good thing or not or if it will last as long as the original.
"
"I am very happy with the quality and appearance of our replacement canopy cover. It looks great, and I was happy with how quickly we received it. We're definitely happy customers."
"This is the second swing cover we've ordered from Garden Winds. It is a replacement cover for a swing we purchased at Lowe's. One cannot purchase the cover separately from the swing at Lowe's. The cover meets our needs but tends to last only a couple of seasons, especially if not put away when the weather is foul. Yes, will purchase again when necessary."
"used this website last year came back this year easy to use and fast"
"This is supposed to be universal, but there were a number of reasons it didn't work with our Garden Winds Pergola. It was a waste of $40. Even if it did fit, it's not very nice looking and looks nothing like the screen that came with the product. I would never buy a "replacement" product from Garden Winds again. I may never buy a Garden Winds product again, for that matter. "
"Rip lock fabric, nice ! Fit perfectly, arrived in timely manner, no problems !! Thanks !!"
"it was great....the product is very nice and shipped quickly"