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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-04-26

Satisfied

"The quality of the cushions are better than the original. The pattern is not plain like I expected but it matches and doesn't look bad. They also fit pretty well."


Verified
5/5

2017-04-26

Great Servie

"Garden Winds sent my product exactly as they promoted. Thank you for your great customer service. "


Verified
5/5

2017-04-26

Gazebo Replacement Cover

"Well made gazebo cover Fits perfectly. We especially liked the longer straps for the gazebo frame. This cover has greatly improved over the one we ordered before. Received cover pretty quickly."


Verified
4/5

2017-04-26

Canopy replacement

"I would rate 5 stars, but 1st canopy sent to me was wrong. The box was labeled correctly, but the manufacturer put the incorrect item in box. Customer service was excellent in correcting the problem, I returned the incorrect item at no shipping on the return, and the correct item came a few days later. Perfect fit!"


Verified
5/5

2017-04-26

I will order from them again.

"The ordering was easy. They gave good measurements and so we were able to order the item we needed. The order arrived on the day it was supposed to, and the quality is great. I have ordered from them before, and will order from them again. "


Verified
4/5

2017-04-26

Three swing canopy

"Fit very nice. Just glad it was available thank you"


Verified
5/5

2017-04-26

Gazebo

"Quick ship good product@ aaaaaaaaaaa"


Verified
5/5

2017-04-26

Awesome!!!!

"Delivered in two days. Product matched description. Very happy with the purchase!
Highly recommended.
"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2017-04-26

WONDERFULL

"very satisfy and happy. Thank you."


Verified
1/5

2017-04-26

Did not fit

"Did not fit trying to contact customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-25

Made in the shade.

"Very fast service, excellent product. Highly recommended."


Verified
1/5

2017-04-25

Never would order from this company again

"Not only did I lose $40.00 but the salesperson sent me a replacement canopy that was no where near the right size. After numerous pictures and measurements sent, it was wrong costing me the consumer the money. Would not recommend this company at all!"


Verified
5/5

2017-04-25

kim

"I received exactly what I ordered in a timely manner "


Verified
5/5

2017-04-25

Fast arrival, perfect fit, good quality!

"My patio furniture looked horrible. The cushions were stained, moldy, and torn, after ten years. But the metal frames were still in great shape. I can't tell you what a pleasure it was to find replacement cushions that fit perfectly and were so easy to order and quick to arrive. And by changing the color drastically, I feel like I have a completely new set of furniture. "


Verified
4/5

2017-04-25

Love it but had one problem.

"The top piece didn't fit. We had to use screws."