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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-04-23

good fast service

"It was ease to order fast delivery and quality products"


Verified
5/5

2017-04-23

ET

"Delivery was very fast "

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Verified
5/5

2017-04-22

The canopy its like a glove. Now we just need o wait and what time will reveal on the quality of the product.

"The canopy its like a glove. Now we just need o wait and what time will reveal on the quality of the product."

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Verified
2/5

2017-04-22

didnt fit my gazebo

"The unit did not fit... not enough measurements are given in the website. The upper tier is too small to fit mine, no mention of size of this portion is anywhere in the website. so it will now cost me half my original cost to return the cover and get nothing in return.... quite a nice racket you have here!"

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Verified
5/5

2017-04-22

It fitted perfectly.

"We sent a picture and you identified the perfect canopy. Thanks. "

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Verified
1/5

2017-04-22

I haven' even received my item

"I'm filling out a survey I received for an item that I haven't received. It is back ordered and apparently won't arrive for some 23 days. Apparently no one pays attention."

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Verified
4/5

2017-04-22

Would update my previous reveiw if I could find it.

"I previously wrote a review noting that the item I bought was pictured with a mosquito net but did not come with one. I contacted Garden Winds about returning the gazebo cover and ordering a new one with mosquito netting. It took only a few minutes to get through and the lady I spoke to was very pleasant. She offered to sell and send the mosquito netting separately. I accepted the offer and am presently awaiting delivery of the other half of what I had intended to order. "


Verified
5/5

2017-04-22

Replacement Awning

"This is the second time I have purchased this item from Garden Winds, and as the first time it was an excellent experience.

I love the choices and the ease of finding the correct replacement needed. The pictures help if you aren't sure. The store that your original was purchased makes it easy to narrow down your choice.
"

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Verified
5/5

2017-04-22

Very good

"Just installed it yesterday and it looks great."


Verified
2/5

2017-04-22

Didn't fit!

"Ordered a replacement canopy for my gazebo using the model number of the gazebo.
The canopy was too small. Couldn't even stretch it so the pockets could fit the frame.
I really needed the gazebo functioning at that time so I cut each of the frame struts by 3/4". That worked. I still got a nice tight fit but I wish I hadn't had to go to all this hassle for the final result. I hope this canopy lasts longer than the rotten original.
"

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Verified
5/5

2017-04-22

Excellent customer service and quick shipping

"We inherited a covered gazebo from the former owners of our house. It was in desperate need of a new canopy, but we didn't know who made it. I was able to take a picture and text it to the company. The agent figured out which gazebo I had and sent me the link I needed to purchase it. In a week, I had the perfect canopy! Super fast customer service and shipping! "


Verified
5/5

2017-04-22

Great Item

"Everything went great the cover came a day early and we had it up in no time!"


Verified
5/5

2017-04-22

Garden Winds Gazebo Canopy

"I emailed pictures to Garden Winds of my Gazebo structure, unsure of what manufacturer and model it was. They were able to confirm the canopy that I needed and I ordered it. It was delivered promptly and fit perfectly. The cost was reasonable as well. Very pleased and will hold onto the information in case I need a replacement in the future."

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Verified
2/5

2017-04-22

Replacement pergola canopy

"Item showed up quickly but the quality of the canopy was poor and the holes to secure it did not line up with the holes on the pergola. Returning and purchasing from another supplier. "


Verified
5/5

2017-04-22

Super fast shipping

"Garden Winds makes replacing your gazebo top so easy! Quality is great, too!"

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