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Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-04-22

Awesome Service

"I would like to thank you very much for your speedy service and the product
that I purchased from you fit great, most off all it looks awesome.

Thank you very much.........
"


Verified
5/5

2017-04-22

Fits as Advertised

"Quick delivery and no hidden costs, plus it fits like a glove. Only in America, I love this Country!"


Verified
5/5

2017-04-22

Excellent

"Very quick service. Would use it again."


Verified
5/5

2017-04-22

Awesome fit

"Got here quick and no problems"


Verified
5/5

2017-04-22

Perfect fit and great quality.

"Just what I was looking for nice quality we have a lot of wind here in the country so I need something with durability this is a nice heavy cover thank you. Priced right and received in just a few days."


Verified
5/5

2017-04-22

On time and as described.

"The 500 rip stop is a little heavier than 350 and fit just perfect. Well packed to protect against damage in transit. "

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Pricing of products and services

Verified
1/5

2017-04-22

Not what I expected

"Poor experience. I don't like the color. I wanted return and I pay a lot. "

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Likelihood of customers making future purchases
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Verified
5/5

2017-04-21

New canopy

"Came in quick and fit just like the original. "


Verified
4/5

2017-04-21

Better quality than it came with, wish they had more than one color choice. Second tier could fit a little better. All and all a TEN!

"Quick shipping and great communication for my purchase. I highly recommend and would purchase again. "


Verified
5/5

2017-04-21

Gazeebo Canopy

"The canopy I received as a replacement for the cheaper models I was buying seems to be made well with extra strength, Time will tell. Happy so for. "

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Verified
5/5

2017-04-21

Summer evening

"Needed a replacement canopy for my swing. Also, purchased Dragonfly string lights for my patio. High quality and quick delivery. They care about my satisfaction."


Verified
4/5

2017-04-21

Good Site for Replacement Gazebo Tops

"Ordering was easy, shipped fast and price was fair. This is my second time ordering from Garden Winds. I wound up ordering 2 replacement gazebo tops since I was offered a discount if I ordered 2. Good deal! Jury is still out on the fit. I put one top on and it was a struggle to fit my gazebo, although the description stated that it would fit. "


Verified
1/5

2017-04-21

SENT ME THE WRONG ITEM!!

"I ordered the Arrow Gazebo( model # 625 683) .canopy. I was very specific when I ordered it with a customer service woman. I explained that it was purchased at Home Depot about 6 years ago and asked her to repeat the information ,that I gave to her,back to me to insure that she had the correct information. The canopy arrived
quickly and I called my handy man to come and put it up for me. He came the next morning and proceeded to put the frame together. When preparing to install the canopy top, he told me that the frame did not fit. He had to cut
1 inch off of each bar the went into the corners of the small canopy. He continued to finish the installation. I thought it strange that the small canopy did'nt fit ..So I called your C.Service and was told that I was sent a
Universal Replacement instead of the Arrow 625 683. She said to send it back and she would send me the correct one even though it would not fit because the frame had been altered. I paid the man $60.00 to put the thing up and to have to take it down and return it would be costly for me as he would have to put up the Arrow.
Replacement. I would also have to buy new bars to replace the ones that were cut. It was a very bad experience
for me to go though. I am 78 years old and have to pay someone to do the various jobs for me. I can't afford to
do the canopy a second time. I am a very unhappy customer..
Roseanne Borromei
"


Verified
5/5

2017-04-21

Great Experience!

"Everything went well. Shipment arrived earlier than expected."


Verified
5/5

2017-04-21

"Received my order in two days. Quality is excellent. (Gazebo cover)"