ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
1/5

2022-07-19

Where is my canopy.

"No info since ordered..cannot reset password..cannot talk to a human.

Not the best things.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-19

Great customer service

"I got a response to my question on the same day, a Sunday, about which canopy would fit, and received the canopy within a week."


Verified
5/5

2022-07-19

Incredibly satisfied!

"We had purchased a gazebo a few years back that wasn’t being sold anymore and needed to find a replacement canopy. We ordered and then had to return two other canopies that didn’t fit correctly. We were worried we were gonna have to buy a whole new gazebo. But then we worked with garden winds and they were fantastic! We sent them the dimensions of our gazebo along with some pictures and they found the exact canopy to match! It’s a perfect fit and we are thrilled! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-07-19

Great Experience!

"Found the canopy for our swing that was destroyed by a storm. Super simple ordering process. Very fast shipping. And reasonable price. Would purchase from here again for sure!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-19

Great service

"Ordered online. Right replacement product and incredibly fast delivery to our rural location. A winner!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-07-19

Ordered a swing canopy & won’t get it before the end of November

"Had a first time great expectations…..this is my second time but item was back ordered….needed it his summer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-07-18

SCAM

"Do not trust this company. They send you the wrong size and then charge you $12 to ship it back to them. scam company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-18

Perfect

"The arched pergola cover was received quickly and fits perfectly.
Thanks
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Great product

"I had been looking for a replacement awning for my mom's swing, and couldn't find the right size. Then I found Garden Winds, perfect fit! Great selection, also!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Excellent Quality

"This is my second roof. Better quality than original roof.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2022-07-18

Canopy didn't fit

"Canopy was 2 inches short on the last pole, it fit all of the others just not the last one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-07-18

swing canopy

"easy to install and fits perfectly. I called customer service twice before I ordered and they were very helpful both imes guiding me to the correct canopy. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Fantastic Customer Service

"I sent some pictures of my canopy swing not knowing what model canopy cover to order. The next day, a holiday, I received a response back that included the model and a link directly to the canopy I need to order. I received an email post order with a tracking number. The canopy was delivered promptly and fit perfectly on my swing. Great job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Excellent

"I’m very satisfied with this product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Great replacement!

"I texted a pic of my frame and the folks at Garden Winds got right back to me. I ordered a new gazebo cover, it came very quickly, and I actually like it better than the original! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process