ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
3/5

2017-04-03

disappointment

"Could not find replacement cushions. And long back order time for the ones you do have "


Verified
4/5

2017-04-03

Easy ordering tools

"website was easy to use and buying was quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-03

Very nice

"It fits very well, and your YouTube video showing how to change out the cover is VERY helpful! Thanks for doing that!! The only complaint I have is that the cover sags in a couple of areas, and it tends to collect rain water. Over time, this will get progressively worse- which is exactly what happened with the last cover. Also, the colored covers tend to fade. Maybe nothing can be done about that, and that's critical. "


Verified
5/5

2017-04-03

GREAT service!

"Super fast shipping, excellent product! Would definitely buy again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-03

Excellent replacement canopy

"Our backyard 10x13 ft canopy rotted out after 3 years in the southern heat. We found Garden Winds had the right size and fit replacement canopy for the frame. It is twice the canopy that the original was! Thick fabric, well made and fits perfectly. This will last for years. Thanks Garden Winds!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-03

Gazebo cover

"This is the second gazebo cover we have had. We only replaced the old one (after 4 years) after a tropical storm caused damage. It's very durable and looks great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-03

Very Satisfied

"Large selection and very quick delivery."


Verified
4/5

2017-04-03

"Very good company will buy from then again."


Verified
5/5

2017-04-03

Fit good.

"I redrilled some of the holes and it fit great. The frame holding the side clips is aluminum so it was easy to drill. Canopy looks great. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-04-03

replacement canopy

"I was extremely happy to locate a replacement canopy for my pegola. Your company was courteous and helpful to my request. I would order again from you."


Verified
3/5

2017-04-03

Wrong size sent.

"I am usually quite satisfied, actually have recommended to other people. Sent an E mail to customer service, still awaiting resolution, please have someone contact me, ****@**** or ***-***-****. Thank you Regards, Ray Hall"


Verified
5/5

2017-04-03

Thank you

"5-star. Thank you...will do business again."


Verified
5/5

2017-04-03

Order experience

"Very satisfied with ordering process."


Verified
5/5

2017-04-03

perfect cover

"The item was available no waiting and fits perfectly on my outdoor swing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-03

Excellent service

"Great experience with your company. Excellent service and received order on day that was told to me. Highly recommend your company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges