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Product & services pricing
3.65/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.04/5

Verified
5/5

2017-04-02

Excellent

"Great fit and fast delivery "


Verified
5/5

2017-04-02

Swing Cover

"I ordered the wrong size to begin with and the right one was delivered in a timely manner."


Verified
5/5

2017-04-02

Love Garden Winds!!!

"I've been fortunate enough to have contact with Garden Winds. Always quality products and excellent service. "


Verified
4/5

2017-04-02

Almost perfect

"The only reason for not giving 5 start is the awning has a hat top, and my frame does not have the hat top. The image on the site to match by model shows the frame without the hat-top, so I was expecting the awing to not have it. Product arrived quickly, packaged nicely. Fits well except for the hat-top. Lots of velcro straps to hold in place. "


Verified
5/5

2017-04-02

Great products, great service!

"My outdoor furniture came from Target, but the replacement cushions were not as thick as the originals. I found them at Garden Winds, exactly like the originals. I made a mistake ordering, and ended up with 2 different colors for cushions. They were so helpful about returning the wrong ones, crediting my account, and resending the correct cushions. I could not be more pleased with my Garden Winds experience!"


Verified
3/5

2017-04-02

Pricy but good service

"I have purchased this canopy online before for $100-$110. Now $150. But all told it's a good product. "


Verified
4/5

2017-04-02

First experience and Pleased

"Order came in about 2 weeks and exactly what I wanted "


Verified
5/5

2017-04-02

Awesome.

"Happy about the whole experience. "


Verified
5/5

2017-04-02

very pleased

"had a hard time getting the very top piece to fit. The top piece was too small. Had to adjust the metal top to get the fabric to stretch enough to get it on"


Verified
5/5

2017-04-02

Great service

"Found exactly what I need on their website. Ordered, received and installed in one week! Perfect."


Verified
5/5

2017-04-01

Always timely

"Our orders are correct and always on time!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-01

Perfect fit for my replacement awing cushion

"Two squirrels destroyed the back of my original Hamptonbay swing cushion to steal th batting to line their nest. I ordered the replacement cushion online and it was a perfect fit. The quality was as good as if not better than the original.
The package traveled fro California arriving in Florida eight days later.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-01

Great service

"Got wat I needed. I will continue to order more."


Verified
5/5

2017-04-01

Great Staff

"The staff was great and went above and beyond normal customer service. I originally ordered the wrong canopy, but through texts and photos of my structure, they were able to get me the right covering. I left with the right canopy and a very satisfied feeling. I will absolutely be a repeat customer and will tell friends and family if they have a need of replacement canopies."


Verified
5/5

2017-04-01

Ordered patio swing canopy replacement

"Excellent and very fast service at all levels."