ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-02-13

"My first order I ordered wrong size. Return was easy with the prepay label. I contacted customer service and ordered the correct size. It arrived and I'm very satisfied with the product. Just waiting on my refund of the returned product to clear my bank.
J. Gray
"


Verified
3/5

2017-02-13

"I have not opened our garden winds canopy yet. I am waiting until the winter weather is gone. Usually spring is when we put it up. The last canopy we got from garden winds was very good. I would give that one 5 stars. That one did not have the zipper that put the 2 sections together. This one does. I am hoping the one with the zipper fits the same way the other one did.
"


Verified
5/5

2017-02-13

Very reliable

"Good results each and every time"


Verified
4/5

2017-02-13

"Good transaction quick ship shipping costs is outrageous. "


Verified
5/5

2017-02-13

"Easy website to navigate. Fast delivery time. Excellent product quality. Can not express our satisfaction enough"


Verified
5/5

2017-02-12

Very pleased

"Last year I bought a canopy from lowes...had to adjust it to work and a year later it is trashed. Your company had the correct cover that slipped right on with no adjustments. The cover I got from Lowe's was not ripstop so I have high hopes for a longer time before replacing. On top if it the price was the same. Happy Happy"


Verified
5/5

2017-02-11

Spring ahead

"Garden Winds, what a great web site, I really like the inventory, I ordered some lights for my porch, price was reasonable, didn't take long to receive product, will shop with them again."


Verified
5/5

2017-02-11

"Great Service. Somewhat long shipping times. "


Verified
4/5

2017-02-10

"I'm somewhat satisfied I'm very surprised that it didn't have Velcro in each corner or tie downs on each corner"


Verified
5/5

2017-02-10

BEAUTIFUL CANOPY!

"THIS REPLACEMENT CANOPY MAKES MY GARDEN LOOK BEAUTIFUL AGAIN. THE ORDER AND DELIVERY PROCESS WAS FAST AND EFFICIENT.
MANY THANKS.
"


Verified
4/5

2017-02-10

Sub part quality

"Service is fine however 3rd canopy in 3 yrs and this one rotted out almost 1 yr to the date of last replacement "


Verified
5/5

2017-02-09

3rd times a charm!!

"After ordering 3 canopy's we finally ordered the right one!! I wish I would if found garden winds the first time... But I always order from Walmart because the always return items no matter what...
The first canopy we orders was threw a different company and I have to pay the full shipping to return it back even though through Walmart which I think is totally messed up then the second one we order through Walmart was through garden winds but it was the wrong size here then so I contacted garden winds to figure out you know cuz I'm frustrated cuz we've ordered you know this was our second one we ordered still doesn't work my husband was ready to get rid of her frame and go spend $500 to get a new gazebo so I contacted garden winds and they said it sounds like what you're saying it could be this gazebo cuz we knew we had purchased it from Ace Hardware we just didn't know what year and what the name of the canopy was so we took a chance and ordered this we figured you know what the heck if we can it's only $10 to ship it back which is awesome and vola it worked!! So happy with there help!!
"


Verified
5/5

2017-02-09

"have ordered from before. havent even opened this order for gazebo cover with snow on the ground still. Im sure its fine"


Verified
3/5

2017-02-09

Awning thing

"The awning was a little small and didn't quite fit the way it should. I left it in the sun a while and it still was small.
Quality of the material was poor, very thin and there were some holes in the material near the stitching that I'll have to keep an eye on.
Easy to install and quick shipping.
"


Verified
5/5

2017-02-09

EXCELLENT

"THANK YOU FOR YOUR PROMPT RESPONSE TO MY QUESTIONS AND QUICK DELIVERY. GREAT PRODUCT."