"This replacement canopy gave my sad old gazebo a new life! Well made and looks great! Far better than the last replacement I bought at a big box store. Well worth the money. "
"The order was here in 3 days and the installation was a "Breeze", and it fit perfectly.
Because my last replacement ripped out in certain areas I followed the directions of another buyer and did not use the Velcro to attach it to the frame of the gazebo, I'm hoping it will increase the time before the next replacement. "
"great service timely and quality"
"very satisfied REceived confirmation number in morning and received package same day. Have not put up yet since it is still winter here. Would recommend Garden Winds"
"Great phone service, very pleased. "
"I tried to cancel my order. Phoned around noon to cancel she said I was to late but the parcel was not picked up by UPS until 10:30 that night. So it cost me $20.00 dollars. If she talk to shipping to pull the parcel I would have saved $20.00."
"You sent me a defective canopy that had to be returned and then you charged me an additional $10.00 to correct your mistake. You lost me as a customer"
"Made of lower weight material instead of original heavy duck canvas. Not sure how long it will last but it was what we could find to replace what was there. Very tight fit going on the frame but did fit. Time will tell if the grommets in the corners hold up. May go to connecting bungie cord instead of holding down grommet corners with the connectors on the frame to see if that keeps the shape and reduces the stress."
"It was easy to order & came quickly. "
"After waiting two weeks, it took a phone call - and poof, it arrived. All is good and totally satisfied"
"Material never in stock!!!!!"
"My only complaint was that the canopy leaked from its grommets, which is something I had not experienced with three similar products. It's an important malfunction for a product like this, and now I have to find a way to put a patch over each of them. Other than that, everything was satisfactory."
"regarding customer service I was very satisfied as far as my canopy don't know yet its still winter here in midwest . As soon as weather permits we will install .
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"The replacement canopy did not come with instructions on how to install it. This made it somewhat difficult to replace the old one which had been put together directly on my patio by Lowe's, and Lowe's left us no instruction sheets.
Also, Lowe's referred us to Garden Wings and we were disappointed to find out that the replacement canopy only came in beige and our unit is green. "
"overall, everything went well, from ordering to processing, to shipment and receiving the order. however, the order was not the right one, called and the lady was very helpful. found out the company is no longer in business, but did get the model number of the product I have and checked it against your inventory, to no avail. I thank your company for the excellent service I received."