"The lady who answered the phone was very polite, helpful, and had a clear voice. She zeroed in on what I needed and ordered it for me. The amazing thing was that the shipment arrived the very next day having come from California to Ontario, Canada. "
"The canopy and cushion we purchased for our gazebo swing fit perfectly and was made as well as the originals but, the canopy top wasn't even a close match to the cushion...a little disappointing."
"Arrived very quickly, very sturdy and well made. Changed out in minutes. Yay!"
"You answered the telephone quickly and processed the order successfully."
"I ordered a canopy and tried to use the "Cancel Order" box on your website- nothing. WHY IS THERE A 'CANCEL ORDER' button IF IT DOESN"T WORK with your flimflam operation? Called within two hours of the order and was told the canopy shipped. Really!!!?? Then, I was given a UPS tracking number and when I kept the manager on the phone and looked up the tracking number, the canopy was still IN YOUR WAREHOUSE AND HAD NOT EVEN SHIPPED! The 'manager' lied and she said, " Oh...well, ......uh....the box is on the UPS truck but the driver has not scanned the label yet". Oh, so she is psychic because she can see what the UPS driver does remotely AND she is an outrageous manger- liar! OUTRAGEOUS LIE! BAD CUSTOMER SERVICE AND UNHELPFUL PEOPLE, TOO. SWINDLERS OF HARD EARNED MONEY AND IGNORANT CUSTOMER SERVICE. YOU'RE FIRED. I will NEVER order another thing from this ripoff place. "
"Quick and easy online ordering. Exactly what I needed. Arrived sooner than told. Only wish it had been green like the cushions but no big deal. We needed it."
" on time, fits as explainedsoiamsatisfied"
"item fit well and material appears to be much better than original"
"I had to cut the 4 corners of the Gazebo frame and re insert the rubber ends to make the cover fit ... I had to trim 2 inches off each corner section .... "
"I not installed the tarp yet but the quality looks and feels much better than what I had."
"The canopy arrived as scheduled, and it fit perfectly. However, I had hoped the material was thicker and stronger for the price I paid. We shall see how it stands up to Florida sun. Thanks "
"We decided to have a super bowl gathering kinda last minute.. desperately need to replace a wind torn gazebo top .. we ordered it and was worried that it would not make it on time. We even paid extra for a two day delivery and it made it ! It fits like a glove and provided great coverage to withstand the elements. We are extreme satisfied with the product and wouldn't hesitate to refer our friends to your company.."
"Order filled quickly. Seems to be better quality than the original, time will ultimately tell."
"Was a little unsure if I was ordering the correct one. I was able to communicate it advance to get some questions answers. After ordering had my order in hand in just a few days. Put up the new canopy yesterday and it fit perfectly."
"I like the variety of products offered by GW and I was able to find the replacement canopy I needed (I think), However, I did not receive an order confirmation by email nor an estimated date that the order would be delivered."