"Easy ordering good priduct"
"The canopy looks great well constructed. Needed to be 3/4 - 1 inch longer. Tore the mount screws out of the plastic supports. Trying to figure a way to stretch the material. Its holding on by one screw. Wait till fall to remove to see if stretches. Good service except for above problem. Thanks"
"I was pleasantly surprised about the quick and curious response from customer service to ensure I ordered the correct product. Then I was even more surprised how quickly my order arrived (within 2 days!) Thank you!"
"Exactly what I was looking for & fast shipping. But this cover was just a bit too small / tight to fit on the plastic points. Got 3 attached but the 4th was a no-go. I am hoping after it is on for a while that it will stretch a bit so I can get that corner secured properly also. Other than that I am happy with the Riplock 350 fabric & color."
"Garden Winds make it easy to ensure your getting the right product by their process of send a pictures of your existing canopy and frame. The order was delivered fast, and fit perfect. Now let’s see how it holds up in the SoCal sun year around, the true test."
"I have used Garden winds before and have been always satisfied This last order they said due to the supply chain it would be Sept or Oct before I would received the canopy. I assumed that they would put the charge on the charge card when they shipped the canopy. They charged my credit card for the full amount on the day I ordered."
"Crows nest canopy too small. Large fine. "
"We needed a replacement canopy and the customer service with this company is excellent. Their website is fantastic and easy to use. I highly recommend them to everyone."
"I appreciated the quick response and the ability to text a photo of my pergola to them. They quickly sent out the proper 10’ x 10’ replacement canopy for the pergola that I purchased from Home Depot. "
"The cover arrived and was exactly what I was looking for. Even better were the grommet protected holes around the rim. I am very happy and know precisely where to go the next time I need a new canopy for my frame."
"First order was sent back, now second order on back order until April of 2024"
"It w!s okay the cover is nice and strong but just need a XXL and it would have perfect. The experience is great no complaints. "
"I purchased a Replacement Gazebo Grill Canopy, which they asked for measurements and the Item number of the original, I sent pictures of the Gazebo and measurements which they gave me the Item number of a Canopy that would fit, It didn't so I had to return it which I had to pay to return the canopy, I didn't think I should pay for a Canopy that they said would fit. Not a Happy Customer "
"I think the fact that someone’s able to upload a photo to the company’s website and the knowledge of the staff to mail out the correct item is impressive, a time saver and very convenient. Well done."
"At this time I am giving three stars because I have not received my canopy yet because it is on backorder until 7/18/22. Ordering was easy, I will be more than happy to update review once product is received. "