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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
4/5

2022-07-05

Canopy nice and fits. Unfortunately, the top vent piece is does not fit. About 1” too short.

"Customer service via email worked great!"

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Verified
5/5

2022-07-05

Very happy

"Sent a message with questions. Reply was almost immediately. My replacement pergola cover fits perfectly "

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Verified
5/5

2022-07-05

The product was even better than the origional

"Service was fast, product for the replacement ez up cover is better than the origional cover. There was a sale too. I am very happy and would order from them again."

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Verified
4/5

2022-07-05

Replacement canopy

"Our second time to use them and both were good experiences. Wish they would make a slight adjustment to where they place their drain holes but otherwise. A good product."

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Verified
5/5

2022-07-05

very satisfied

"very satisfied with delivery and product quality"

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Verified
5/5

2022-07-05

Quick ship

"Had just what we needed and received it fairly quickly and at a fair price."

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Verified
3/5

2022-07-05

Well it fit. Nice material

"I gave it 3 stars. There are no hold straps in corners at all. Right after I put it up. It rained which is rare in Az. Anyways every side acumulated water in deep pockets and pulled all sides in. No drain holes towards center. So after rain we use long broom and pushed water out. But now alls sides you see where the water was it stretched material. I know thats where ripping will accur. I think I'll remove and add grommets where needed and velcro straps ugh. Lots of work."


Verified
5/5

2022-07-05

Great replacements great customer service

"Responsive customer service"

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Verified
5/5

2022-07-05

Excellent help, they were able to fit a new canopy cover based on 1 Photo

"Helpful, attentive, good followup. Excellent delivery"

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Verified
5/5

2022-07-04

Great replacement product

"They were very helpful in determining the right product. "

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Verified
2/5

2022-07-04

Order Lost in process

"Have now placed two orders for Gazebo Cover replacement and have not been advised of status of either one."

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Verified
5/5

2022-07-04

awesome service

"experience was awesome just before the 4th got the replacement item. looks unique "

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Verified
5/5

2022-07-04

Fabulous replacement pergola cover delivered quickly to Canada!

"I love our new replacement pergola cover and I was shocked at how quickly it was delivered hassle free. Thanks! "

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Verified
5/5

2022-07-03

Good job received in time

"Fast efficient servicing from start to finish!!!"

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Verified
4/5

2022-07-03

Very good service

"Knew all about my problems with my canopy "

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