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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2022-06-27

Great service

"Great costumer service! I sent in pictures of my gazebo and they responded very fast with they’re recommendation. It fit great. Fast shipping. Very happy "

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Verified
5/5

2022-06-27

Excellent Swing Cover

"This is my third cover I have ordered from you. As always I received great quality merchandise. I will always order my swing replacement parts from you!"

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Verified
3/5

2022-06-27

Canopy

"I wished you sold a better canopy. Once this one is torn, I will buy a better Gazebo. "

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Verified
4/5

2022-06-27

Saved our swing

"The customer service over text was so helpful and immediate. I quickly learned that the seat on our swing could be replaced by new fabric. Instead of throwing the whole structure in a landfill. We are very happy. It is not exactly the same sturdiness, but we hope to get another 5 years out of it."

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Verified
5/5

2022-06-27

Nicely made

"Had no problems with fit it worked well was easy to put on old umbrella; only wish was that color choices were not limited to beige. "

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Verified
5/5

2022-06-27

Delivered in no time at all!

"We received the product fairly quickly!"

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Verified
1/5

2022-06-27

Never Received Order

"I ordered a replacement canopy for a three-person swing March 9, 2022. It's now June 26, 2022 and I've yet to receive my canopy, nor are there any order updates. I'm really disappointed because this is the only place that has the swing canopy for the swing I bought from Lowes. Summer's going to be over before I receive my canopy. "

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Verified
5/5

2022-06-26

Great experience

"Very quick to deliver with tracking. I will keep coming back! "

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Verified
5/5

2022-06-26

Canopy cover fits well

"Needed new canopy cover for metal gazebo. Prices have increased greatly the last couple of years. I went with garden winds as a reasonable price. The smaller top cover is slightly too small but is staying in place, and I am able to enjoy sitting outside in the shade."

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Verified
5/5

2022-06-26

Very helpful to get the right thing.

"Ordering our new umbrella canopy was made very easy and we got the exact thing we needed at a very good price.
"

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Verified
5/5

2022-06-26

WASN'T SURE WHAT TO EXPECT

"From the start, Garden Winds has exceeded any expectations. My patio swing from Lowe's that I had purchased 4 years ago failed in the cloth support system- the support ripped in April when I was setting up for summer. Discovered that Lowe's no longer carries this model and no parts were available.
I found Garden Winds online and found them to be incredibly responsive and very helpful. They answered my text question in less than 60 minutes with their universal sling product. Two slings arrived a day after ordering! They COULD NOT have been easier to install- the straps were simple and super long- I'll probably shorten them to clean up the install. I didn't even need any instructions! AND, now my slings will be brought inside every winter, so they will certainly last a long, long time.
This Garden Winds is simply exceptional! HIGHLY recommend.
"

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Verified
3/5

2022-06-26

Missing velcro

"Upon putting the canopy on the frame, I found that the Velcro was missing in an area. Also will mention that sewing was sub-par with long lengths of thread at many seems on the screen."


Verified
5/5

2022-06-26

Pergola canopy

"Great! This replacement canopy fits my Aldi pergola perfectly. I’d rather have the zippered ends like the previous one but the pocketed ends seem to be functional just as well. I like how this one has grommets allowing the canopy to drain so the rain doesn’t pool and make the canopy sag.
Fast delivery, too. I’m totally pleased with this purchase.
"

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Verified
1/5

2022-06-26

So Happy!

"I have been looking for a canopy replacement for my 8 X 8 gazebo for 2 years - I couldn't remember the brand name or where I got it so i could not find a replacement. I sent them a few pictures of the frame. and within minutes was offered a suggestion for replacement. I ordered it, and it fit! Thank you so very much!"

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Verified
3/5

2022-06-25

No Confirmation

"The ordering procedure went fine and I understand the back-order requirement but I'm disappointed that I did NOT receive an email confirmation of my order."