"Went on The Website and ordered a new replacement canopy cover for my Small Bar Gazebo on Friday and recieved it on the following Tuesday morning. It fit and we are very Happy. If you have the frame and just need the replacement canopy cover, order and you won't be disappointed."
"Patience is a virtue, and good things come to those who wait without complaints.
My order is in back order, and I am waiting for the product to be available for release."
"The replacement swing canopy cover I purchased for around $69 was a disappointment. First, there were no installation instructions included. It's not clear how the manufacturer expects it to be installed without a significant amount of modification, including sewing skills. The only thing that keeps it from blowing off are the two grommet holes, one at each end. The fabric seems okay (much thinner, however, than the original), but only time will tell how long it will last compared to the original canopy cover. I thought a more complete product would be provided, especially considering I payed about half the original price of the entire swing set just for a piece of fabric - that doesn't even easily replace the original canopy cover."
"Canopy looks awesome. Fast shipping. Very happy with my purchase."
"We are pleased with the product and glad that it was delivered quickly. Thank you"
"It provided the extra shade needed for the afternoon."
"Very pleased with my replacement canopy. Also,better looking than the original"
"After reading the reviews on the replacement canopy for the Lowes Garden Treasure 10x10 Pergola I was quite confident I was getting a great product. I also watched the video and payed close attention to the "substantial improvements" over the factory original, ie. 20-30% heavier fabric for more durability, aluminum grommet rings, and lastly the increased strength on the stitching on the seams. Needless to say I was shocked when I found not one hole but several in the fabric and a very poor stitching construction. I contacted customers serv. and was informed the holes "are part of the manufacturing process" and if I reordered there would most likely be holes in the next one and that it "shouldn't effect the fit nor performance of the canopy. Overall I am completely dissatisfied and either give it a try for a few weeks as the cust. serv. recommended (doubt there would be an issue in a matter of a few weeks) or return it and have no canopy for my pergola...which the warranty is only good for 6 months. In my opinion the warranty says it all. We shall see. I wish I could attach pictures to show the poor stitching and holes..."
"Exactly as promised, high quality pergola canopy. Very pleased with ease of ordering and speed of delivery. Will definitely do business again."
"Garden Winds is one of my favorite places to shop. It's the best place to buy a replacement for my Bali canopy. In the past the canopy has lasted for about 2 years, but I'm hoping with this new "Riploc" fabric I can squeeze out an additional year of wonderful shade on my hot back deck. It's easy to order and pay online. Service is always great and shipping is fast.
Thanks Garden Winds! I'm a forever customer.
Gayle
Greensboro, NC"
"Ordered a canopy that ended up being the incorrect two tier canopy for my gazebo. Only the main tier dimension was specified on the website which led me to believe I had the correct canopy.
When I called "customer service" they could not help me because I did not know the model number of the gazebo. (It came with the house). Customer service could not provide any recommendation based on my other measurements or description of the gazebo. I felt like I was talking to a lawyer, not customer service.
I can return the canopy, but then I still would not have anything for the gazebo. I'll pay for the return and for a new canopy if I had help with picking out the correct canopy. They just didn't seem interested in helping."
"I never received the product, nor a status of when it will be delivered.
I called several times at different times of the day and all my calls went straight to voice mail. Avoid . Seek other sellers"
"...unfortunately it's currently out of stock. However, it will be perfect if it comes in when promised. Hard to find octagonal replacement roof, but Garden Winds has them!"
"Canopy fit perfect and was very easy to install,we also love the color."
"Although my purchase said Universal...I own the Crawford model canopy and the top portion does not match. I am trying to modify it to make it properly be placed. The rest of the canopy works well"