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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-07-11

"The replacement canopy arrived on time, fits well, and appears to be of sturdier material and stitching."


Verified
5/5

2016-07-11

"product is vibrant color and fits my pergola well"


Verified
1/5

2016-07-11

Twice was not nice

"Ordered the 500+ weight canopy. I liked the material but it did not fit - after consulting the company, I reordered only to send back again due to incorrect fit. There must be a disconnect with the manufacture. Dealing with the Garden winds was a pleasure and i wished the product would have fit. My gazebo was a Big Lots # L-GZ120PTS 10x12 FT. Bay Window Gazebo. I did not try the lighter weight top. "


Verified
3/5

2016-07-11

"There are many holes on the replacement "


Verified
5/5

2016-07-11

Very Satisfied

"Went on The Website and ordered a new replacement canopy cover for my Small Bar Gazebo on Friday and recieved it on the following Tuesday morning. It fit and we are very Happy. If you have the frame and just need the replacement canopy cover, order and you won't be disappointed."


Verified
4/5

2016-07-11

The Virtue of Patience

"Patience is a virtue, and good things come to those who wait without complaints.
My order is in back order, and I am waiting for the product to be available for release.
"


Verified
2/5

2016-07-11

Think Twice Before Buying

"The replacement swing canopy cover I purchased for around $69 was a disappointment. First, there were no installation instructions included. It's not clear how the manufacturer expects it to be installed without a significant amount of modification, including sewing skills. The only thing that keeps it from blowing off are the two grommet holes, one at each end. The fabric seems okay (much thinner, however, than the original), but only time will tell how long it will last compared to the original canopy cover. I thought a more complete product would be provided, especially considering I payed about half the original price of the entire swing set just for a piece of fabric - that doesn't even easily replace the original canopy cover."


Verified
5/5

2016-07-11

"Canopy looks awesome. Fast shipping. Very happy with my purchase."


Verified
5/5

2016-07-11

"We are pleased with the product and glad that it was delivered quickly. Thank you"


Verified
5/5

2016-07-11

Did it's job.

"It provided the extra shade needed for the afternoon."


Verified
5/5

2016-07-11

Better than the original canopy cover

"Very pleased with my replacement canopy. Also,better looking than the original"


Verified
1/5

2016-07-11

Overrated

"After reading the reviews on the replacement canopy for the Lowes Garden Treasure 10x10 Pergola I was quite confident I was getting a great product. I also watched the video and payed close attention to the "substantial improvements" over the factory original, ie. 20-30% heavier fabric for more durability, aluminum grommet rings, and lastly the increased strength on the stitching on the seams. Needless to say I was shocked when I found not one hole but several in the fabric and a very poor stitching construction. I contacted customers serv. and was informed the holes "are part of the manufacturing process" and if I reordered there would most likely be holes in the next one and that it "shouldn't effect the fit nor performance of the canopy. Overall I am completely dissatisfied and either give it a try for a few weeks as the cust. serv. recommended (doubt there would be an issue in a matter of a few weeks) or return it and have no canopy for my pergola...which the warranty is only good for 6 months. In my opinion the warranty says it all. We shall see. I wish I could attach pictures to show the poor stitching and holes..."


Verified
5/5

2016-07-11

Smooth transaction for a great product

"Exactly as promised, high quality pergola canopy. Very pleased with ease of ordering and speed of delivery. Will definitely do business again."


Verified
5/5

2016-07-11

Don't let the sun get in your eyes!

"Garden Winds is one of my favorite places to shop. It's the best place to buy a replacement for my Bali canopy. In the past the canopy has lasted for about 2 years, but I'm hoping with this new "Riploc" fabric I can squeeze out an additional year of wonderful shade on my hot back deck. It's easy to order and pay online. Service is always great and shipping is fast.
Thanks Garden Winds! I'm a forever customer.
Gayle
Greensboro, NC
"

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Verified
1/5

2016-07-11

Disappointed

"Ordered a canopy that ended up being the incorrect two tier canopy for my gazebo. Only the main tier dimension was specified on the website which led me to believe I had the correct canopy.

When I called "customer service" they could not help me because I did not know the model number of the gazebo. (It came with the house). Customer service could not provide any recommendation based on my other measurements or description of the gazebo. I felt like I was talking to a lawyer, not customer service.

I can return the canopy, but then I still would not have anything for the gazebo. I'll pay for the return and for a new canopy if I had help with picking out the correct canopy. They just didn't seem interested in helping.
"