"bought a canopy and weight rods for our pergola and and end cap of the rod was defective, called customer service they prompting replaced it without charge. love doing business with this company."
"During a wind storm our hex gazebo roof was ripped in a number of mounting points. I ordered a new roof from Garden Winds on the Tuesday and to my surprise it arrived on Thursday of the same week. Now you may think this isn't all that unusual but the roof originated in California and was delivered to me in Ontario Canada in that time frame. Needless to say I was impressed and will order again from Garden Winds in the future. "
"Yes! I'd like to make a comment about my experience but I don't have any yet because my order is still not shipped. When it does, I'll complete the survey."
"Very dissatisfied with the pergola cover only lasted 3 days!!!"
"We all know customer service rather lacks for alot of businesses now days. Garden Winds steps beyond and makes it so easy for it's customers to correct their possible order mistake with return labels in shipment box. A step ahead instead of turning their back. Awesome"
"This replacement canopy doesn't fit. We got to the last corner, and it was at least 2 inches too short to fit the grommet over the post. Few of the hooks matched up with the holes, too, with many being an inch or more off."
"Seems like excellent quality. Arrived swiftly. Went up easily. Great price."
"After thirty some odd years, one does not expect these days to replace such an item as a Patio Swing. In truth, we only needed the Canopy which had deteriorated to such a state as to disintegrate at the attempt to re-position it on the frame. Usually, in today's 'throw away' world, it's 'game over'. But taking the chance, I decided to research and found your site with the very item we needed. Note, that there is nothing wrong with the swing even though it is so old. With this new canopy, I expect it will last another thirty years at LEAST!
Thank you"
"The buying experience was very complicated with an amazing amount of sizes to contemplate. I landed up buying a canopy that was slightly too big but okay. The cushions are great and the cover is satisfactory but I am reserving judgement on its durability! Delivery and order processed very well"
"I returned one to another manufacturer, which was almost 1/2 the price. I had one of theirs before and was very disappointed in the quality and durability. I thought the one from Garden Treasures would be more like the original, since the pergola was identified as Garden Treasures. This canopy is not nearly as good a quality as the one I had previously which, disappointed me. It looks like an oilcloth table cloth. I needed a canopy and decided to use it although I have very little hope of it having any durability. It is very lightweight, compared to the original and the disappointing replacement. "
"Great service and quick delivery !"
"We had to remove two shade trees and were not able to use our deck because of the heat. These shades have made the deck useable again. Good quality and reasonably priced."
"wasn't exactly what I wanted size wise but will work ok"
"Beware that favrics are not the same color, or close, to original fabric colors. Yes, you can return for a full refund, but shipping costs are out of your pocket. One box with two sets of back/seat cushions coat $98 to return. Color on website was beige, it was more a pink skin color. Nowhere on the product page does it say you can order a sample swatch. It shows a pic of the Target chair cut and pasted onto another background.
Beware!"
"Great web site and great service. I had tried to order a canopy from the original manufacture and was told it would not be possible. Garden Winds made it easy. "