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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-07-06

fast delivery!

"The replacement ripstop canopy I purchased was a very big step up from the original that came with the gazebo originally. The quality was very nice. The ease of finding the correct product to fit my existing gazebo from the website made shopping very stress free. The actual delivery was half the estimated time on my confirmation, which was a great surprise. I'd recommend Garden Winds to my friends without hesitation. "


Verified
4/5

2016-07-06

"Delivered as quickly. Great quality!"


Verified
4/5

2016-07-06

blowing in the wind

"The fit of the canopy for both my swings was exactly correct, but the canopy doesn't last more then one season.... this is very disappointing "


Verified
5/5

2016-07-06

top of the morning

"beautiful' great fit canopy; arrived on time; specifications were perfect"


Verified
5/5

2016-07-06

customer service great

"bought a canopy and weight rods for our pergola and and end cap of the rod was defective, called customer service they prompting replaced it without charge. love doing business with this company."


Verified
5/5

2016-07-06

The answer is blowing in the Wind

"During a wind storm our hex gazebo roof was ripped in a number of mounting points. I ordered a new roof from Garden Winds on the Tuesday and to my surprise it arrived on Thursday of the same week. Now you may think this isn't all that unusual but the roof originated in California and was delivered to me in Ontario Canada in that time frame. Needless to say I was impressed and will order again from Garden Winds in the future. "


Verified
3/5

2016-07-06

Still Waiting

"Yes! I'd like to make a comment about my experience but I don't have any yet because my order is still not shipped. When it does, I'll complete the survey."


Verified
1/5

2016-07-06

"Very dissatisfied with the pergola cover only lasted 3 days!!!"


Verified
5/5

2016-07-06

Uncommon service

"We all know customer service rather lacks for alot of businesses now days. Garden Winds steps beyond and makes it so easy for it's customers to correct their possible order mistake with return labels in shipment box. A step ahead instead of turning their back. Awesome"


Verified
1/5

2016-07-06

Doesn't fit, by quite a bit!

"This replacement canopy doesn't fit. We got to the last corner, and it was at least 2 inches too short to fit the grommet over the post. Few of the hooks matched up with the holes, too, with many being an inch or more off."


Verified
5/5

2016-07-06

"Seems like excellent quality. Arrived swiftly. Went up easily. Great price."


Verified
5/5

2016-07-05

Thought I'd never find it.

"After thirty some odd years, one does not expect these days to replace such an item as a Patio Swing. In truth, we only needed the Canopy which had deteriorated to such a state as to disintegrate at the attempt to re-position it on the frame. Usually, in today's 'throw away' world, it's 'game over'. But taking the chance, I decided to research and found your site with the very item we needed. Note, that there is nothing wrong with the swing even though it is so old. With this new canopy, I expect it will last another thirty years at LEAST!
Thank you
"


Verified
4/5

2016-07-05

Complicated

"The buying experience was very complicated with an amazing amount of sizes to contemplate. I landed up buying a canopy that was slightly too big but okay. The cushions are great and the cover is satisfactory but I am reserving judgement on its durability! Delivery and order processed very well"


Verified
3/5

2016-07-05

Disappointed

"I returned one to another manufacturer, which was almost 1/2 the price. I had one of theirs before and was very disappointed in the quality and durability. I thought the one from Garden Treasures would be more like the original, since the pergola was identified as Garden Treasures. This canopy is not nearly as good a quality as the one I had previously which, disappointed me. It looks like an oilcloth table cloth. I needed a canopy and decided to use it although I have very little hope of it having any durability. It is very lightweight, compared to the original and the disappointing replacement. "


Verified
5/5

2016-07-05

"Great service and quick delivery !"