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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-07-05

"We had to remove two shade trees and were not able to use our deck because of the heat. These shades have made the deck useable again. Good quality and reasonably priced."


Verified
4/5

2016-07-05

"wasn't exactly what I wanted size wise but will work ok"


Verified
1/5

2016-07-05

Beware

"Beware that favrics are not the same color, or close, to original fabric colors. Yes, you can return for a full refund, but shipping costs are out of your pocket. One box with two sets of back/seat cushions coat $98 to return. Color on website was beige, it was more a pink skin color. Nowhere on the product page does it say you can order a sample swatch. It shows a pic of the Target chair cut and pasted onto another background.
Beware!
"


Verified
5/5

2016-07-05

Easy and fast makes for a happy customer!

"Great web site and great service. I had tried to order a canopy from the original manufacture and was told it would not be possible. Garden Winds made it easy. "


Verified
5/5

2016-07-05

It was worn out and we fixed it!

"Customer service gave excellent information about your products when I called and described the problem I was having with my swing. We ordered two slings, which I didn't know existed, but was exactly what we needed and a replacement cushion. Our order came a day earlier than we expected and we're very satisfied. "


Verified
4/5

2016-07-05

Great but not quite a perfect fit

"Our old cover shredded during a winter storm. Although the replacement is only available in one color (beige), the quality seems good. My only complaint is that it's a super tight fit and we can't get one corner completely on, so we're using a hook to hold it in place; hoping over time the cover stretches enough that we can securely attach it."


Verified
5/5

2016-07-05

"This is the second item I have purchased from Garden Winds. They are awesome."


Verified
5/5

2016-07-05

GREAT SERVICE, STILL SAD

"although the product was not correct the service was great and I will have to try again!"


Verified
5/5

2016-07-05

"My Gazebo fit perfectly and came in 3 days time. I am very satisfied with my order"


Verified
5/5

2016-07-05

"Very satisfied with the canopy and color! Hope the fabric lasts for a few seasons."


Verified
4/5

2016-07-05

All seems to be good

"All seems to be good but the top was very tight and when putting on and I experienced some difficulties thinking it was the wrong size. In the end I was able to get it to fit and feel you ought to let consumers know just how tight the fit really is and to make sure they don't damage the corners when installing.

Otherwise, fast service and dependability in getting the product received and we'll see how it holds up during the hot summer months.
"


Verified
2/5

2016-07-05

i don't understand.

"the associate taking my call confused me somewhat with her speed talking and was alittle rude in my opinion but we finally got my order done."


Verified
5/5

2016-07-05

quickest delivery ever

"It is a bit pricey as I have to replace almost every year. I wish you could just order the top without the netting as I have 4 sets of netting now. But I do have to comment on the delivery service.... I ordered Tuesday morning and I had it delivered Wednesday morning, service was great . "


Verified
3/5

2016-07-05

Gazebo Cover

"Item not yet received ... back ordered until 15/09/2016"


Verified
5/5

2016-07-05

Its made in the Shade

"I ordered a canopy replacement. It was better quality than the original and shipped quickly. Easy to put up! I can now enjoy a little shade on super hot sunny afternoons. Thanks! "