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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2016-06-30

Size does matter

"Bought the canopy based on their website suggestions on my style of Gazebo...needed the canopy and netting. Upon researching, other customers have bought the same canopy but it did not fit their gazebo. This gazebo has extended posts on each corner and requires a little bigger than a standard 12x10 canopy. The company should know this. I am disappointed in GardenWinds not having the correct size and suggesting a canopy that CLEARLY does not work. I give four stars because the process to return and get credit went smoothly. Caveat Emptor. "


Verified
5/5

2016-06-30

Perfect!!

"The canopy we ordered was exactly what we were looking for. The material is good quality and is not see through, which is what we wanted. I would definitely re-order when from Garden WInds if we need a replacement in the future. But I'm thinking this one will last quite a few more years than the one I replaced.
"


Verified
5/5

2016-06-30

Quick & fast - You cannot beat that!

"The arrival of the package was as expected on time as promised. Very good quality product."

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Verified
5/5

2016-06-30

Awesome replacement awning....

"We have had two other replacement awnings that were not great quality and difficult to put on. The Garden Wind awning is quality made and wen on is a few seconds. "


Verified
5/5

2016-06-30

Garden Winds--a lifesaver!

"My husband and I were planning on using the canopy we had previously gotten through another manufacturer before realizing we must have gotten rid of it last year. When I contacted the manufacturer I was told it was out of stock and would have to be ordered from China, which would take at least two months. I did an internet search and found exactly what I needed on the Garden Winds website. We received our new canopy within a week and are enjoying it immensely!"


Verified
5/5

2016-06-30

"We are always happy with the purchase we make, it's a comfort to know we will always be able to replace our cover when needed. Thank you garden winds"


Verified
5/5

2016-06-30

Pretty shady deal

"Received my replacement gazebo cover on time and was a custom fit. Great job Garden Winds! Without a doubt will recommend to anyone in need of a replacement. "


Verified
5/5

2016-06-30

Help!!!!! I got it.

"I went to the website to order a 3 tier canopy. I couldn't find the replacement number.
So I ordered the one I thought would fit. It did not.
I then called the office in Benicia. A very helpful Lady answered. She was very helpful, friendly and I could understand what she said.
I would give her 5 gold stars!!!!! And she got me the right canopy.

Thanks
"


Verified
5/5

2016-06-30

"I am very pleased with Garden Winds service. We received exactly what I ordered and in the time they quoted."


Verified
5/5

2016-06-30

"Garden winds is the best ,very respectful customer service personnel fast and reliable service will surely recommend garden winds to friends will shop again in the future .
"


Verified
2/5

2016-06-30

Thin material

"Material seems to very thin and not really sure how long this product would last before ripping apart. Would not have bought this product if had an opportunity to touch and feel.

Shipping was quite fast, received the product in a week.

Thanks!
"


Verified
5/5

2016-06-30

"The order was processed accurately and was shipped promptly. The replacement canopy works well and is of good quality. This is the third one I have ordered as they only last about two years before fading and stretching out, which is not unusual. I have always been satisfied with the product."


Verified
5/5

2016-06-30

Outdoor drapes

"On time work great for what project I was using the drape for.show when stated and in perfect condition. Easy to work with on this project."


Verified
5/5

2016-06-30

Just what was needed!

"We were looking to recover our gazebo but the company we bought it from has changed there design & thus the replacement covers don't fit any more. This cover was a bit more expensive than the one previously available from Canadian Tire but the quality of the fabric is far superior. The velcro straps have lots of length so you can tighten the cover in all the required places. Looks good & we are very pleased. Also, duty & taxes were already figured in so it shipped right to our door."

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Verified
5/5

2016-06-30

UnderCover

"I was very satisfied ***** with my new replacement cover. Being able to sit under the shade canopy again and relax in my yard is wonderful!"