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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-06-30

Quick service and great replacement item!!

"Quick service and great replacement item!!"


Verified
5/5

2016-06-30

Quick Delivery

"The web site is easy to navigate. My only gripe is the picture and description did not accurately depict the canopy. I had to modify the corners with grommets to make it fit my frame. If the description was better, I would not have ordered it"


Verified
3/5

2016-06-30

Not going to work for me

"I bought a box to try out. I don't think there going to work in my 560 sq ft yard. Maybe in a very small space they would be good. "


Verified
4/5

2016-06-30

"Am excited to see how the new fabric holds up in Kansas winds and storms! Hooks look better than the last ones we got on our previous replacement from Garden Winds!! Looking forward to a great summer with shade under the gazebo!!"


Verified
4/5

2016-06-30

Size does matter

"Bought the canopy based on their website suggestions on my style of Gazebo...needed the canopy and netting. Upon researching, other customers have bought the same canopy but it did not fit their gazebo. This gazebo has extended posts on each corner and requires a little bigger than a standard 12x10 canopy. The company should know this. I am disappointed in GardenWinds not having the correct size and suggesting a canopy that CLEARLY does not work. I give four stars because the process to return and get credit went smoothly. Caveat Emptor. "


Verified
5/5

2016-06-30

Perfect!!

"The canopy we ordered was exactly what we were looking for. The material is good quality and is not see through, which is what we wanted. I would definitely re-order when from Garden WInds if we need a replacement in the future. But I'm thinking this one will last quite a few more years than the one I replaced.
"


Verified
5/5

2016-06-30

Quick & fast - You cannot beat that!

"The arrival of the package was as expected on time as promised. Very good quality product."

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Verified
5/5

2016-06-30

Awesome replacement awning....

"We have had two other replacement awnings that were not great quality and difficult to put on. The Garden Wind awning is quality made and wen on is a few seconds. "


Verified
5/5

2016-06-30

Garden Winds--a lifesaver!

"My husband and I were planning on using the canopy we had previously gotten through another manufacturer before realizing we must have gotten rid of it last year. When I contacted the manufacturer I was told it was out of stock and would have to be ordered from China, which would take at least two months. I did an internet search and found exactly what I needed on the Garden Winds website. We received our new canopy within a week and are enjoying it immensely!"


Verified
5/5

2016-06-30

"We are always happy with the purchase we make, it's a comfort to know we will always be able to replace our cover when needed. Thank you garden winds"


Verified
5/5

2016-06-30

Pretty shady deal

"Received my replacement gazebo cover on time and was a custom fit. Great job Garden Winds! Without a doubt will recommend to anyone in need of a replacement. "


Verified
5/5

2016-06-30

Help!!!!! I got it.

"I went to the website to order a 3 tier canopy. I couldn't find the replacement number.
So I ordered the one I thought would fit. It did not.
I then called the office in Benicia. A very helpful Lady answered. She was very helpful, friendly and I could understand what she said.
I would give her 5 gold stars!!!!! And she got me the right canopy.

Thanks
"


Verified
5/5

2016-06-30

"I am very pleased with Garden Winds service. We received exactly what I ordered and in the time they quoted."


Verified
5/5

2016-06-30

"Garden winds is the best ,very respectful customer service personnel fast and reliable service will surely recommend garden winds to friends will shop again in the future .
"


Verified
2/5

2016-06-30

Thin material

"Material seems to very thin and not really sure how long this product would last before ripping apart. Would not have bought this product if had an opportunity to touch and feel.

Shipping was quite fast, received the product in a week.

Thanks!
"