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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2016-06-12

a good quality replacement cover

"Nice fabric, easy install, except the small square top, which is a bit too small, we had to make a few adjustments, otherwise, color, quality, and ease of installation was good.....happy with our purchase....Lori"


Verified
2/5

2016-06-12

Canopy did not fit

"I ordered a replacement canopy for $120 which arrived in 10 days. The original gazebo cost $125! The canopy was about 2" too small, so I called Gardenwinds. I was told to put it outside in the sun for 3-4 days and it would expand. Although this sounded completely ridiculous, It's outside right now. I'll let you know what happens, but I am expecting that I will return the canopy still too small."


Verified
5/5

2016-06-12

Garden Winds blew me away

"Everything was great. The gazebo replacement cover was good . I just wish you would make the replacement covers with higher sides (as tall as 83 inches)."


Verified
5/5

2016-06-12

Garden Winds Came Through For Me

"I was extremely pleased to find that Garden Winds had the replacement canopy for my 14 year old Sunjoy gazebo. It fit nicely and seems to be of better quality them even the original. Is it still a nuisance to get those beams in the corner pockets...yes. But once we did it, we have hopefully added another 14 years of life to the gazebo frame that is bolted to the concrete . Thanks!"


Verified
5/5

2016-06-12

Great products Great descriptions ????

"Fast ship , tracking & great description of products , very satisfied ????"


Verified
5/5

2016-06-12

SUPERSTAR CUSTOMER SERVICE REPESENTATIVE !!!!!!!

"My representative was pleasant, efficient and most of all listened to what I was saying.
She took care of what I had called for and was so pleasant throughout the whole transaction, very refreshing to say the least. It was almost like I could hear her smiling over the phone... I was very happy to give her the review I thought she deserved. Her expedient help with what I needed will certainly contribute to my future as A returning customer.
"


Verified
2/5

2016-06-12

"The item I ordered was not the right size replacement cover. "


Verified
5/5

2016-06-12

"order was submitted on line. There were no problems and the item arrived on time."


Verified
5/5

2016-06-11

Great top!

"Have ordered from Garden Winds before and very satisfied the the canopy and material on this top."


Verified
5/5

2016-06-11

Happy swimmers

"Was happy with the service. Have only had the product a week but so far we are well satisfied."


Verified
5/5

2016-06-11

Tired of going topless!

"Thanks for the fast shipping of our new gazebo Cover!
"


Verified
3/5

2016-06-11

MISSED A GOOD CHANGE TO TRY OUT THE RIPLOCK CANOPY

"Everything was fine until I tried to try out my new replacement canopy....it was not made for the L-GZ043PST-3 that was sold in Canada through WALMART. The design that was not even close to the one that was displayed. The above noted canopy has extensions on each corner and has rings so that the shelter can be tied down or a place where outside lights or flowers can be hung. The so called replacement that I received was designed for something else. So I mailed it back and I paid for the return for something that was not as advertised. I goes without saying that I was disappointed that this did not work out I had expected. The new RipLock material appears to be a wonderful replacement material....uunfortunately I will not be able to enjoy this new product. I have mailed a formal letter to Garden Winds explaining the situation (along with actual copies of the L-GZ043PST-3) and returned their product. Otherwise I was happy with how everything else was handled.....for that I thanked Garden Winds....however, I was really disappointed that the replacement canopy was not designed for the L-GZO43PST-3. After all Garden Winds advertised that the replacement would be an exact fit for this Gazebo or money would be refunded. Sadly this will not cover the costs associated with mailing the product to and from the recipient....which I had to pay..... through no fault of my own. I am not sure that I will order future items from Garden Winds as it will take some time to get over my disappointment with this last experience. Not totally dissatisfied with the experience by totally disappointed............a proud Canadian "


Verified
5/5

2016-06-11

"Overall very pleased. One of the tabs came off as I was attaching the canopy. Pretty flimsy for the price.

"


Verified
2/5

2016-06-11

1 peice of 2 did not fit

"I ordered a dual layer replacement cover set and the small top peice was too small. Not even just small enough to try end stretch it a bit but a big enough difference to make it completely useless. However the larger main peice was a perfect fit. Luckily the small top peice from my old set had no rips or issues so I just reused that one and placed the new non fitting one underneath it just in case of leaks through the original. In the end I guess it still worked out for me although the peices don't match due to fading to the old one but it's functional. I would have called for a replacement peice but shipping took so long oroginally that I thought it wasn't worth the trouble. Most likely I would have purchased one replacemet per year but I think I will have to find another solution going forward."


Verified
5/5

2016-06-11

Canopy

"Great description, made it easy to choose. Had the measurement of the pitch as well. Fast shipping, great item. Fits like a glove."