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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-06-10

Extremely fast shipping

"Shopping was amazingly fast. I love knowing I won't be charged added duty fees at the door. "


Verified
5/5

2016-06-10

Gadzooks it's a new Gazebo!

"Our gazebo looks fantastic! Our first order arrived and we found out that I had ordered the wrong canopy. We sent it back and ordered the correct one. Our new canopy arrived and we were able to get it in place. We now have a cooler deck - both temperature & looks.
The only down side is the deck needs to be cleaned and spiffed up now to go with the nice canopy. Tim, a happy customer.
"


Verified
5/5

2016-06-10

Came fast..excellent quality

"Works perfectly on our wooden pergola.."


Verified
5/5

2016-06-10

Great experience

"Totally satisfied with my purchase from Garden Winds. I quickly found what I was looking for & received my order in timely fashion. Definitely recommend this company."


Verified
4/5

2016-06-10

Easy replacement

"As long as you can remember were you purchased the product, they made it easy to find the replacement with pics of the item. Very easy and happy. Just wish they would last longer."


Verified
5/5

2016-06-10

Great product lousy timing

"I recently purchased the Madaga rip lock canopy. The product is great however i ordered the canopy to have for Memorial Day weekend. I paid for overnight shipping and handling 60 dollars. I needed it for my backyard bbq. When i looked at the tracking info I was surprised to see that the canopy wouldn't be delivered until the next week. When i called customer service they told me that that was the next business day. I was annoyed that i paid extra shipping for something that Garden winds knew i wouldn't receive on time. When i asked for a price adjustment I was told I should have read the fine print. The product is great but customer care is lacking."


Verified
5/5

2016-06-10

Easy order and quickly delivered

"This was my second order through Garden Winds. I've not found the canopy I ordered on any other site. I went to the Garden Winds web site and was pleasantly surprised to see that the canopy is available. The order process was simple, and quick and within a week I had my replacement canopy waiting for me. I like the fact that I can order the canopy separately or with the mesh screen side panels.
The canopy fit perfectly and this one is a ripstop fabric which I hope will last longer than the first two. This is the third canopy we've had, the original, one replacement, and this is the second replacement. The original and the first replacement were not ripstop and lasted 3 years each even when having taken them down for the winter. The color of this latest canopy is correct, no mis-match with the side panels.
"


Verified
4/5

2016-06-10

Delivery Failure

"Everything was fine, but I paid $15 for 2 day delivery and it took 6 days.
I would like a $10 refund for the extra money paid for fast delivery.

"


Verified
5/5

2016-06-10

Great shape

"Just got around to installing new top, perfect fit, very very happy with it. I ordered the reinforced canopy and I'm very impressed with the extra mesh reinforcing."


Verified
1/5

2016-06-10

short changed

"Replacement canopy does not fit, poor quality."


Verified
5/5

2016-06-10

Happy Day!!! I found my green canopy!!!

"My neighbor used this swing set many years and when she died I inherited it (in pretty poor condition). I put it in my storage building for 2 years and got it out trying to restore it to its former glory this year. I kept looking online to find a canopy that might fit and low and behold there it was. Needless to say I was so-o-o happy. A little sanding, paint and a new canopy it loots GREAT after all these years and we have been enjoying watching the sunset in the backyard. Your swing set is terrific, the canopy is wonderful and the service was excellent. Thanks so very much!!!"


Verified
5/5

2016-06-10

Back to the grill!

"Florida sun , wind and rain can take it's toll on gazebo canopies as it did mine. At the cost of a complete gazebo, frame and all, I searched for a better and fast solution to getting my grill under cover and back to work for the family. With just a little research I found the perfect replacement canopy form Garden Winds and within the hour of receiving my new shipped canopy I had it installed and was back in business just in time for the weekend family cook out."


Verified
5/5

2016-06-10

So easy

"Love this site, was so easy to find the right size I needed. "


Verified
5/5

2016-06-10

Easy to Update

"We needed to update our canopy for our outdoor, metal frame gazebo. Your website was easy to use and we found exactly the model we needed. Ordering was simple and the turn around time of 6-7 for free shipping was absolutely on target.
Thanks Garden Winds, we will definitely use your site again.
The Trenchard's of Cattaraugus, NY
"


Verified
2/5

2016-06-10

Like putting a queen size sheet on a king sized mattress

"We were not satisfied with our purchase because the sizing was completely off. We ordered what we always had from garden winds but this time the sizing was completely wrong. We had to send it back...eat the shipping and did not reorder. "