ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-06-07

Searching for 2 yrs

"We looked for 2 yrs for replacement cushions for our outdoor seating set from a large chain store. I had finally decided we would have to have them custom made, since their size was different from anything else we could find. Stumbled onto Gardenwinds.com by accident on yet another internet search. Was amazed. Answered only 2 questions and wow...up popped a picture of my set! We ordered the cushions even though we thought they were a little pricey, and were amazed that less than 48 hours later they had arrived, were a perfect fit, the fabric and the filling were of a better quality than the original. How they wear is going to be a test of time. However, I am SO pleased."


Verified
5/5

2016-06-07

Garden Winds covered it!

"Our replacement cover for our gazebo is great! We purchased the best quality cover and paid extra to receive it in three days. It came as promised and it is better than we expected. Thanks Garden Winds!"


Verified
5/5

2016-06-07

My oasis on the deck!

"Replacement canopy arrived promptly, quality excellent, and was installed. Love this addition to our deck! My oasis for the summer!!!
Thank you
"


Verified
5/5

2016-06-07

Helpful service

"I am really enjoying my Garden winds canopy and the service was very nice. Thank you"


Verified
5/5

2016-06-07

A SPLASH OF COLOR

"This was our second replacement canopy for our gazebo. Needless to say, they don't last very long due to exposure to the weather. This time we ordered the cinnabar color, and are so happy with it. It added so much color to our patio. Someone even commented that it looked like a picture in a magazine. We received our order in a very short time. Great service!!"


Verified
4/5

2016-06-07

"It was ok I ordered the wrong canopy so I'm waiting to see if they will credit my card and then I can order the correct one "


Verified
5/5

2016-06-07

"Very impressed with the overall service & product .. Quick and painless !!

Thank u
"


Verified
5/5

2016-06-06

"Very satisfied. Delivery was fast and product is excellent."


Verified
5/5

2016-06-06

Easy to order

"Process was easy to order and was delivered fairly quickly."


Verified
1/5

2016-06-06

Horrible

"the canopy was a great price, but the quality is horrible. Collects the rain water in the middle of the grommets and makes puddles on each side. My fear is when we are gone and it rains the canopy will ripe do to the weight of the water. I don't see it lasting threw the summer.
"


Verified
5/5

2016-06-06

Fits great, looks great

"This canopy fits well and is exactly as described. I have seen some reviews stating that it was too tight and difficult to install, this can be helped by pushing in the retaining pins on the frame and letting the poles slide together ( the ones nearest the top ) This shortens the poles and makes installation much easier, after the new fabric is in place lock them back into the original position. It needs to be tight in order to look good and last longer. Quality product!"


Verified
5/5

2016-06-06

"Fast service, and happy to pick color instead of green or tan.
"


Verified
4/5

2016-06-06

cathy from marengo IL

"this is the second canopy I have ordered from garden winds. The first one held up for about 3 yrs. I did not order the screens and canopy this time because It was too expensive. I decided to spend a little extra money on a stronger canopy. It does appear stronger but it has only been up a few weeks. It does leak water through the seam holes when it rains as did the last canopy. Time will tell. I wish the screens could be ordered separately if I should change my mind later but that option is not available. "


Verified
5/5

2016-06-06

fast delivery

"fast delivery installed it but I am not sure on the quality. It looks great but the material seems flimsy and the stitching might give up after the first rain. I will put it up in the next couple weeks or so. I still need to fix the mounting brackets and we'll see how it holds up. The old one the material was pretty tough but It started to rot, I guess because of the time"


Verified
5/5

2016-06-06

"easy to install and creates a good shade"