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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-31

"Great Seller nice fitting, fast shipping "


Verified
5/5

2016-05-31

excellent

"I called customer service and got just that customer service , the product came a few days latter and its what they said it would be
Thats perfect
"


Verified
2/5

2016-05-31

Seams thin and cheap

"Material is very thin compared to original product , I guess we will see how long it lasts! "


Verified
2/5

2016-05-31

See thru fabric, looks like off white parachute

"So very disappointed in this replacement canopy by Garden Winds. I ordered the middle priced canopy as opposed to least expensive thinking that it would be a little better quality as stated in their add and via phone conversation with Garden Winds representative, WRONG! You can literally see through the material, provides little to no shade from sun. If this product is middle line, I can't imagine how thin the cheaper canopy would be.
Cons:
Lighter in color (much),
thinner material than original (much, much, much),
quality??? Time will tell. Doesn't look like it will last very long in the sun.
Looks very cheap!!!
Pros:
It fits!

Overall satisfaction rating 2 out of 5. Very disappointed in color and material quality. Will not reorder replacement canopy again, will simply replace entire pergola even though frame is in very good condition.

Message to Garden Winds...the replacement canopy for the pergola purchased at Loew's should be replaced with the same quality as the original!




"


Verified
4/5

2016-05-31

Product was as described

"Shipping took forever. In the prime Amazon shipping world... 2 weeks is 2 long."


Verified
4/5

2016-05-30

"I wish there were more color choices "


Verified
5/5

2016-05-30

Reordered canopy

"A few years ago, we purchased a replacement canopy from Garden Winds. This past Spring, we needed a new canopy and immediately reordered from Garden Winds. Excellent, fast service in the past is what convinced us to order from Garden Winds...and, we were very satisfied once again!
"


Verified
5/5

2016-05-30

"Great service and product was designed better that anticipated.

"


Verified
5/5

2016-05-30

Great experience

"Fast shipping. Product worked as advertised. Exactly what I needed. Will order other similiar products from this company"


Verified
5/5

2016-05-30

Just right

"Very fast shipping and fits just right."


Verified
5/5

2016-05-30

Amazing company!

"I was so thrilled to find Garden Winds which had replacement canopies for gazebos! I have ordered twice from Garden Winds and each time I had my order at my door within 48 hours! Actually, the second time I had my order 24 hours later! How amazing is that? The price is most reasonable and there was no charge for delivery and no taxes added to the price on the website! I have recommended Garden Winds to many people!"


Verified
4/5

2016-05-30

You have to work with it.

"The first cover i purchased would not fit. It was 6" short at one corner. The second but different top fit with some work but the small top did not fit at all until we took the frame apart and moved things around. I like the RipLock material but we will see after the summer heat."


Verified
2/5

2016-05-30

Ordered wrong item

"I misread the description. When it arrived I realized I was wrong. Returned tithe next day."


Verified
5/5

2016-05-30

So happy to find it

"Thanks for carrying my hard to find umbrella top. It was years old and had little hope that I would find it. Fits great."


Verified
2/5

2016-05-30

"Does not fit tightly like original. Had to tie down with plastic ties and is still not enough to stop flapping around."