ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
3/5

2016-05-31

Not quiet what I bargained for! When is Thin too THIN?

"I was so excited to find your website as we love our structure that was bought from Lowes a few years ago. I immediately bought the most expensive upgraded tarp. From $89 to $149. Thats a pretty big jump! I was very SURPRISED when the item arrived and it is so THIN. There are pin holes in several places. I will be very surprised if it makes it the full summer season. It is what I would have expected if I had purchased the cheaper version. Super sad in North Carolina"


Verified
5/5

2016-05-31

Amazing canopy

"I was extremely satisfied with the ease of purchase, delivery in only two days!!, and the product is perfect!!"


Verified
5/5

2016-05-31

Relaxing in the shade!

"I love the quality of the replacement canopy. Better than the original from Sears. Delivered on time and in good order. It's a different color then the original but still looks nice."


Verified
5/5

2016-05-31

"Great, quality product. I would recommend to a friend."


Verified
1/5

2016-05-31

Poor quality

"Very disappointed! The first cover that came with my gazebo was heavy canvas very nice and lasted quite a while. While yours ( the only replacement I can seem to find) only last 2 seasons at which time is already ripped to shreds. Note that I live in California and the first one lasted a lot longer. "


Verified
2/5

2016-05-31

"The canopy top does not fit our frame- I will be sending this back for a refund- the opening on the top of our frame is larger than the canopy that we received therefore it is too small.
"


Verified
5/5

2016-05-31

New addition

"I received my order in a timely manner. The product seems to be just what I needed."


Verified
5/5

2016-05-31

"Excellent service. Item arrived on time by courier. Will definitely use again.

Jim
"


Verified
5/5

2016-05-31

"fully satisfied with delivery time and fit of canopy"


Verified
5/5

2016-05-31

Simply the best to buy from

"Always fast and affordable
"


Verified
5/5

2016-05-31

My little peice of Heaven on Earth

"I love my Garden Winds Canopy ! The fit is perfect and is very sturdy. We have had our gazebo frame for several years now and have only had to purchase 3, which is fantastic in my area, in which we live. We are so happy they keep this style still in production. IT is beautiful and every afternoon I relax under it with 3 dogs and nice glass of vino and just enjoy the world. My little piece of Heaven on Earth! Love it! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-31

No Garden Winds blowing here!

"Thanks so much for promoting your product exactly as it was created! The first day we had it up there was a rainstorm and we were still able to sit outside and entertain. You're the best!"


Verified
5/5

2016-05-31

my overhang, not my hangover

"easy transaction on internet buying, super fast delivery, (i'll be back)"


Verified
4/5

2016-05-31

Looking for shade.

"I ordered a replacement cover for our pergola and had to order the weighted poles as well since we accidentally threw the original ones away. The cover was in but the poles were back ordered so still waiting for the cover and poles to arrive since they ship until entire order is ready. The website itself was easy to manuveur. Would like an update on when I should expect the delivery as its starting to heat up. I really did like the fact that you had different colors available. Can't wait to see if color is as depicted in website because it will hopefully match our house color. Basically my only complaint is the wait, but I suppose I should not have thrown the poles away to begin with. "


Verified
2/5

2016-05-31

Ok canopy

"Seems thinner than the original one. Doesn't help that both pieces were about 2 inches shorter than needed. This made it very difficult to attach to structure. Top piece could not go on all four posts at all, so one corner is not secured. I'd be surprised if this makes it a year. I probably just return it."