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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2016-05-21

Lazy Day Shade

"We put it all back and it fit just great. When we got it all back it seemed like the rods did not go together as good as it was, so we redone it and turned the rods and put them back on. It still does not fit smooth on top and we are afraid of it wearing a hole in it before its time to discard. Otherwise it looks great and we know it will be nice this summer (if it ever gets warm). Cushions are still fine and top matches nicely. It was great to find that we could get another cover for it. Thank You Very Much. If we need cushion later, I will know where to find them. It is a well constructed glider and great for the deck."


Verified
5/5

2016-05-21

Great for Canadians

"Good product. Fast shipping. Nice to ship to Canada with no added duty or cost. "


Verified
5/5

2016-05-21

Great Service!

"I was a bit hesitant at first to order the canopy but after speaking with a customer rep, I was more confident in placing my order. I live in Canada so all the shipping info was correct on their website, no additional charges at the border crossing and the box came within 3 days of placing the order. The canopy material is of better quality than I had before. It was a tight fit, but went on. Overall, I would order again from this seller, they only downside was the American exchange rate. I paid approx. $70. more than what I wanted to."


Verified
3/5

2016-05-21

Rain Catcher

"I am disappointed in my Riplock Canopy! The fit over my frame is very loose. So, when it rains, I have pockets of water that form on my canopy. I have to use a broom to push the water off! What to do? I do like the quality of the fabric."


Verified
5/5

2016-05-21

Great business experience!

"When I found that my canopy cover was no longer available through Lowes I was frustrated, but then delighted to find Garden Winds. I got my canopy cover the day after I ordered it! I like the color better than my original cover. The ordering experience was easy too. I have already shared the information with friends. "


Verified
5/5

2016-05-21

Great service and beautiful product

"I bought the garden swing cushion as a gift for my daughter. It was the perfect size and nice quality. It had to be returned only because my daughter received another one exactly like it as a gift from someone else. Returning the item was very easy and the refund was processed quickly. Overall this was a very good experience."


Verified
5/5

2016-05-21

great ride on the like new swing

"the web site was easy to navigate. The product delivery was on time. Installation was easy.
My wife is completely satisfied with the results.
"


Verified
2/5

2016-05-21

"Customer Service and ordering procedure and delivery were great. However, the color of the item I received did not match the color swatch on the website, which will necessitate a return."


Verified
4/5

2016-05-21

"Could have been a better fit for the canopy if there were measurements for size. "


Verified
5/5

2016-05-21

Incredibly fast service

"Unbelievable service. Placed my canopy cover order from Ottawa, Ontario on Thursday. Tracking communication began straight away. The canopy was delivered on Monday. We installed it Monday before dinner and ate dinner underneath it. Awesome beginning to the summer. Thanks so much for the quick response. "


Verified
1/5

2016-05-21

"I have not received my order......still waiting
"


Verified
4/5

2016-05-21

All covered up

"Ordered new cover. Second time ordering. Covers last about two years. Not a long term replacement"


Verified
5/5

2016-05-21

Very Satisfied!

"The canopies were delivered exactly when they were promised! No problems!"


Verified
5/5

2016-05-20

Couldn't be better!!!

"Super! Product, shipping, overall service were all stellar. Couldn't be better."


Verified
5/5

2016-05-20

"Better than the original canopy."