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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
2/5

2016-05-20

"The web site said that the canopy I needed was on back order until late June, but that I needed to order it now to insure that I get one. It also said that my Credit card would not be charged until it was shipped. BS !! My account was charged immediately and no word on if or when the canopy will be shipped."


Verified
5/5

2016-05-20

sandy piner

"easy to order, shipped quickly and fits like glove."


Verified
5/5

2016-05-19

"Quick service and the fit was perfect ."


Verified
5/5

2016-05-19

Well done!

"The product I received arrived as promised, as ordered and fit perfectly!
Totally satisfied, Richard
"


Verified
5/5

2016-05-19

shady swinging lady

"My swing canopy gave new life to my outdoor swing. Very pleased with the product."


Verified
4/5

2016-05-19

Perfect Fit

"Installed my new canopy several days ago and am very pleased so far. The quality of fabric and manufacture looks very good. I like the light colour of the netting too as it makes the inside brighter.

Only little hitch is when it rains there are small drips from around the velcro straps that wrap around the trusses. My old canopy never had these wraps and they were never needed.

Otherwise, great product and lightning fast shipping!
"


Verified
5/5

2016-05-19

Perfect!

"While I saw 2 different items with similar sizes, I initially chose the smaller one, which did not fit. I then ordered this one and it fits perfectly. I also like the fact that this one has Velcro ties to 'attach' it to the supports.

The return for the first one went smoothly. I was hoping to ship it back via another carrier, rather than the pre- printed Fed Ex return label, as I thought it might be cheaper. However, I discovered it was cheaper to use the Fed Ex label. This was super easy.. just dropped it off at a Fed Ex office and off it went.
"


Verified
5/5

2016-05-19

Customer Service Satisfaction

"This is the second time I have ordered from Gardenwinds. Very happy with product I ordered the first time, second order there was a manufacturer damage, but customer service was very prompt in remedying the problem. Definitely will order from them again!"


Verified
5/5

2016-05-19

Blown Away By Garden Winds!

"Impressed by the fast delivery and product quality. "


Verified
1/5

2016-05-19

Did not fit correct.

"Corner pockets made way to small. A very low breeze pulls it off.
Materials seem fine. Just not put together correct.
"


Verified
5/5

2016-05-19

WORTH EVERY PENNY!

"I have been using Garden Winds for over 8 years. The ship what you order in a very timely manner. The product always fits like a glove and I usually have to replace my canopies every 3 years. I have 3 gazebos on my property and went with the RipLock a few years back and found they truly are worth their weight when it comes to leak proof enjoyment of our back yard oasis. "


Verified
5/5

2016-05-19

It came to my door in a box

"I ordered a replacement canopy for my Garden Winds Palapa online through Amazon. I paid with a visa card and chose standard shipping. Four or five days later it came to my door in a box. The new cover fits tightly and is of heavier, more durable construction than the original which lasted two and a half years in the outdoor sun, rain, snow and wind.

i was very satisfied with the price, the shipping speed, the payment process, the quality of the product and the customer service. Five star transaction for Garden Winds and Amazon.
"


Verified
4/5

2016-05-19

good product, hard to adapt for smaller swing

"Seems like good product, but harder to adapt for smaller swing since the rep who answered the phone seemed weak on product knowledge for this item as well info for an small awning so she was not very helpful. Better instructions for how the clips need to be placed for strength and overlapping on different size swings."


Verified
4/5

2016-05-19

Fits well enough

"I have a mainstays gazebo from Walmart. This replacement canopy it a bit loose fitting but does the job. It is definitely well made. It saved me the price of replacing the entire gazebo so it's definitely worth the money. "


Verified
5/5

2016-05-19

"Ordered new canopy for patio,came quick and much stronger than old one"