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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
4/5

2016-05-21

All covered up

"Ordered new cover. Second time ordering. Covers last about two years. Not a long term replacement"


Verified
5/5

2016-05-21

Very Satisfied!

"The canopies were delivered exactly when they were promised! No problems!"


Verified
5/5

2016-05-20

Couldn't be better!!!

"Super! Product, shipping, overall service were all stellar. Couldn't be better."


Verified
5/5

2016-05-20

"Better than the original canopy."


Verified
3/5

2016-05-20

Equipment arrived damaged

"A little bit pricey and shipping took over 2 weeks. The original date to receive the package got pushed back and when it did arrive the weighted rods were pretty dented up. It still worked but the fact I paid as much as I did I would like to receive my product not damaged."


Verified
5/5

2016-05-20

Fast delivery to Canada

"This Tent roof is much better than the origin. Better fit and better material."


Verified
5/5

2016-05-20

So Relieved

"I could not have been more happy to get my RipLock Canopy. My whole gazebo lasted 5 years, and the wear and tear on the canopy finally gave way last year in a big wind storm. I cannot be in my backyard without it, and I was so excited when I finally was able to find a replacement. And the delivery time was less than a week. Thank you, Thank you.

PS. Shame on Canadian Tire for no longer carrying your brand.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-20

Initial skeptic and amazed! Awesome replacement

"Hi I had a swing that was just fine, but the cushion looked awful. I skeptically ordered because my cushion was so stained that I needed something to put on a swing that I enjoy reading on.

I am so happy! Such nice quality, quick shipping and worth the money!

Great job!
"


Verified
5/5

2016-05-20

Perfect timing!!!

"I had been wanting to replace my canopy for months and then I received an email from Garden Winds out of the blue! It was perfect. I went on line and it was easy breezy getting it ordered! Loved receiving it so quickly too! Offer more fun summer colors!! :o)"


Verified
5/5

2016-05-20

NICE

"Service and delivery was 100%. Tried another company got the run around. I'm super happy. Thanks. "


Verified
2/5

2016-05-20

Not in stock

"Item was not in stock. No problem. Not available until September, now that is a problem."


Verified
5/5

2016-05-20

PERFECT!!

"The replacement canopy fit perfectly, looks great and the material is durable. The shipping was very fast. I definitely recommend this company and I'll be returning for future purchases. Thank you!!!"


Verified
3/5

2016-05-20

FITS VERY BIG - needed to add wooden strips to take up the slack

"FAST DELIVERY . My top is just too big. I will stick with this one but may need to replace the enjoy gazebo next year. The jury is still out on this one."


Verified
5/5

2016-05-20

"Very satisfied with delivered product, size is really as expected. Riplock material looks to be the promise we hoped to fit the weather.

Many thanks
"


Verified
4/5

2016-05-20

Privacy curtains

"My fault, but the curtains are about 6" shorter in length than needed. What was bothering is I paid $180 with shipping and the curtains come with these cheap plastic hangers. They will maybe make it two years. Now I have to go I find better ones. "