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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
3/5

2016-04-16

Doesn't fit

"The one I ordered last year fit but I can't be sure it is the same one. Someone wrote Umb 73 on the tag."


Verified
5/5

2016-04-16

Great canopy fabric

"This the second canopy I have ordered from Garden Winds and this new fabric is so much better and my expectation is that it will last much longer than the last one."


Verified
4/5

2016-04-16

Pergola Sun Shade

"It works fine but I wish there were more color choices"


Verified
5/5

2016-04-16

WOW

"Bought this with doubts on how this was going to fit.. I have to say, it futs and looks GREAT!!"


Verified
5/5

2016-04-16

fast and easy!

"delivered earlier than expected an very easy to install .Looks great !!!"


Verified
5/5

2016-04-16

Happiness means every thing!

"Happiness means every thing ! I was very happy with the service I received . The shipment was delivered the day I was told it would be here and I was very pleased with the product. Everyone was very pleasant that I talked to. Thank you!"


Verified
2/5

2016-04-16

Size does matter!

"Although the quality of the canopy far exceeds the original, it's too small. We can't get two of the corners stretched far enough to attach the grommets."


Verified
5/5

2016-04-16

Amazing company to work with

"Extremely impressed with garden winds. Third time ordering from them and always excellent service and product. I received my order within 4 days from California to Mississauga Canada. "


Verified
5/5

2016-04-16

Best value

"This was a superior quality product. Had purchased a similar product from another supplier but had ro return it because of quality "


Verified
1/5

2016-04-16

Bad fit

"We Had to cut the poles on the gazebo to get it to fit properly.
Not very happy being it was $140
"


Verified
5/5

2016-04-16

Fabric Samples were Helpful

"I was very please to be able to get fabric samples before I placed my order. Looking forward to receiving my new cushions."


Verified
5/5

2016-04-16

Pergola Canopy

"I purchased this canopy for the wood pergola on my deck. It is just the right length and provides a wide strip of shade down the middle. Love it!"


Verified
1/5

2016-04-16

Bad customer service.

"We ordered a 2 tier canopy for our tent. When it comes in it is to large for our frame and the vent at the top was 5 inches taller than the old one. When I called they said I ordered a generic cover. This is a lie, I ordered the exact cover (by part number) that was on there before. Not happy. Sent it back and ordered from the original manufacturer. Received the right one then. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-04-16

Color perfection

"Received our new canopy as the last one lasted 5 years but was ready to wear out. FedEx delivered it to the wrong house so it was a couple days late but when I received it, I was very satisfied with it. Love the new color! Also, I like the fact that if I didn't like the product, they sent everything to facilitate an easy return. I really appreciate that!"


Verified
5/5

2016-04-16

WHAT I ORDERED ON TIME

"SAYS IT ALL! I WAS NOTIFIED ON DATE FOR ARRIVAL AND E MAILED WHEN IT REACHED MY DELIVERY SITE. NO HASSLES OR RUNNING AROUND. ITEM WAS CORRECT."