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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-15

Finally shelter from the rain!

"I purchased the gazebo for my mother and she loved it. A severe rainstorm tore the original canopy to shreds. We looked everywhere for a replacement and was directed to your site by a home depot employee. It arrived fairly quickly and was well packaged. Tt also installed very easily. So Mom is able to once again enjoy her gazebo. "


Verified
4/5

2016-04-15

Good for a Season

"Durable, but with windy springs in East Texas has to be replaced annually"


Verified
5/5

2016-04-15

Awesome!!

"Our cushions are wonderful , nicer than the original ones! We are very happy with them.thank you so much"


Verified
5/5

2016-04-15

Thankfully, still enjoying my gazebo!

"I was very satisfied with my replacement canopy. It fit as good or better than the original. I was also very impressed with the customer service I received when ordering by phone. As I said, I first tried to order a replacement from the original manufacturer, and after several days of not being able to get thru by phone and also not getting a response by e-mail, I found your company on line and was able to get what I needed. Great job! That's how to get and keep repeat customers."


Verified
2/5

2016-04-15

Does not fit!!!

"The material quality seems pretty good, so I'm optimistic. Unfortunately, the 10' X 10" was more like 9' 10" X 9' 10". I had to use a hack saw to remove over an inch per side of the metal frame to get the canopy to fit and it was still very tight. Also, it's a 2 tier canopy, the top canopy was about 3 inches too large on one side and sags, the other 3 sides fit just fine. Maybe I should have sent it back since it took hours of work to use it and the top tier looks sloppy but I had people visiting and I needed to use it. Quality assurance needs to be improved."


Verified
3/5

2016-04-15

"We did not receive our order yet."


Verified
2/5

2016-04-15

"I was very pleased to find a place to replace my canvas .Thank you again"


Verified
5/5

2016-04-15

Great quality.

"Very satisfied with the quality of my purchase."


Verified
3/5

2016-04-15

never again

"no thanks never again never never never never never never never just kidding see you in about 2 years, thats about what i get out of your covers"


Verified
3/5

2016-04-15

wrong size

"the replacement cover was the right width, but was not as long as the original. It was about 6" too short."


Verified
5/5

2016-04-15

effortless

"We just bought our home and did not know what kind of canopy we needed. I browsed the site and found a picture of the exact gazebo we have! Ordered and done."


Verified
5/5

2016-04-15

"Pretty color, quick delivery and great price."


Verified
5/5

2016-04-15

Perfect score for repeat business

"Must be 3rd replacement top for my gazebo in about 10 years. 3rd perfect fit to ship order processed and shipped next day"


Verified
2/5

2016-04-15

Drain holes Inadequate

"Materials seems very durable, but when rained on, water accumulates in the center of each side, thus causing the material to stretch. To resolve this drain holes should be located also in the center of each side. "

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Verified
5/5

2016-04-15

"It arrived faster than expected. It wasn't even on my MasterCard yer"