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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-14

Faster than Lightening!

"I received my order within 48 hours from USA to Canada. The product is perfect."


Verified
5/5

2016-04-14

"Good all around service quality product"


Verified
5/5

2016-04-14

"Worked Perfectly! I would certainly recommend! "


Verified
5/5

2016-04-14

"I'm very happy with my purchase and it arrived before it was estimated. I will definitely use Garden Winds again in the future. "


Verified
5/5

2016-04-14

Very fast service!

"I was reordering and had a question regarding product code. I called customer service, they answered quickly and gave the right information. I ordered on line and the canopy arrived within five days. Great Company and great customer service. Thank you."


Verified
5/5

2016-04-14

Return Process

"A great process for returning items, and there personel touch was outstanding.
Thanks
"


Verified
1/5

2016-04-14

Unwelcome surprise

"The canopy I ordered showed the colour as brown. What I received was a whisper beige which I would not have ordered in the first place. I lost $45.00 US for transaction fee plus another $39.00 CDN for return with FedEx. All for something that Ididn't even order! NEVER AGAIN! Very disappointed!"


Verified
5/5

2016-04-14

Very happy overall

"I'm very happy with the product and speedy delivery."


Verified
5/5

2016-04-14

Exactly as advertised

"Canopy fit my frame as expected. and the canopy material looks and feels at least twice as heavy as my previous one. That one lasted only two years. Raising my expectations for this one. Wish it came in different colors.
I got every bit of what I paid for.
Dennis P
Cherry Creek NY
"


Verified
5/5

2016-04-14

Replacement patio cushions that fit my lazy boy Isabela!

"So happy to have found cushions! We covered our furniture over the winter, but living in the country; a rodent decided that was a great place to make it's winter home. I can't believe that lazy boy doesn't make replacement cushions for its expensive furniture, but they don't. I was able to find a color that blends with the rest of the set. It doesn't have buttons but is a perfect fit. It would have cost a fortune for custom cushions. We are very pleased. "


Verified
2/5

2016-04-14

"I'm still waiting on my order, in process!
"


Verified
5/5

2016-04-14

Repeat buyer

"Have bought multiple times from Garden Winds. Fast delivery and they keep you updated on shipment. I needed a 3 tier replacement canopy. They are one one of a few vendors that carry this design. I ordered from another vendor once, the price was less but learned you get what you pay for. The canopy didn't fit right, material quality not great. Went back to buying from Garden Winds.
Will continue to buy from them.
"


Verified
1/5

2016-04-14

It's a TIGHT fit!

"I ordered the canopy for my particular model gazebo (Garden Oasis Lighted Gazebo Replacement Canopy - RipLock 350) and it's so tight we almost couldn't get it on. It looks like the rods are going to bust through! We put the original canopy on and took it off each season. We never had a problem getting it on. I seriously thought we weren't going to be able to get this new one on. My husband's hands were swollen and bruised from pushing so hard on the rods to get them in the pockets. They only needed to make it a fraction of an inch bigger and it would have fit no problem. It needs to be redesigned!"


Verified
5/5

2016-04-14

One Plus, One Minus

"We were very surprised when we received our order the next day!
We were also very surprised at the price when it was converted to US dollars!

We're looking forward to getiing it up for the season anyway.
Thanks.


"


Verified
5/5

2016-04-14

"Pleased with this order and how quickly it arrived. 2 day shipping was nice.

Regarding the RipLock Canopy however, I purchased my last canopy with RipLock fabric. Not only did it not stop rips, but the canopy did not appear to be resistant to UV breakdown and deteriorated within 1 year 3 months. I was quite disappointed with this particular product and will no longer order it. It was also more expensive than the other canopy and did not seem to outlast it. I suggest you all redesign or contact the manufacturer of the fabric.
"