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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2016-04-03

Cover not big enought

"The price and shipment was great. The size was very tight and had to loosen the frame to get it on. In addition, there were no directions to tell you what order the pieces are to be put on. "


Verified
4/5

2016-04-03

Blowing in the wind

"The delivery service was outstanding and reasonably priced. The replacement canopy was for our Costco Arrow gazebo that originally came with very sturdy sunbrella fabric and lasted over 8 years. This canopy is the mid grade quality with rip stop technology and I think this will be an important feature given we live on a hillside that gets a fair amount of wind in the afternoons. I was a bit surprised that the fabric on this replacement was not very thick and was more like a medium weight plastic drop cloth and I wish the information stated what mil it was to do a proper comparison. For $180 with shipping it seems a bit overpriced for the quality and time will tell how long this canopy will last. I would expect it to last at least 2 to 3 years but if not my next choice will be to have it custom made with sunbrella fabric that will last another 8 years. When I read that the cover should be removed if there is a lot of rain and or wind, it told me that this canopy was not the quality I expected. This information should have been disclosed up front in the product information online. The whole reason for having a canopy was to protect us and the furniture from rain and sun. I assumed that the canopy would come with some sort of warranty for a reasonable period of time like 1 year but no such warranty is offered. This leaves me very concerned that this canopy may need to be replaced on a regular basis. I did find with my original Sunbrella canopy that occasionally turning the canopy to limit the direct sun exposure to just one side went a long way to giving it longer useful life. We will do the same with this canopy to try to prolong its useful life as well. The canopy itself is well made and fits perfectly but in my opinion it should have been made with stronger more durable fabric that holds up to the wind and rain for the price. If it only lasts for a year or two then I will not buy any more of these and go for custom made. The entire gazebo only cost $300 and has held up well bolted to our deck."


Verified
5/5

2016-04-03

Thumbs up

"Fits perfect and the move expensive ones last much longer than the original "


Verified
5/5

2016-04-03

Quick,accurate and easy

"Replacement canopy fit perfectly. Delivered in 3 days."


Verified
5/5

2016-04-03

Perfect fit and quality

"Using their website, I was able to easily and accurately identify the correct replacement canopy of higher quality than the original. The order was processed promptly and delivered within a few days."

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Verified
5/5

2016-04-03

Faster than my last husband

"The items were delivered at lightning speed, and were exactly as expected.

Shelly.
"


Verified
1/5

2016-04-03

Terrible service!

"We ordered a canopy top in January. It is not April and we have yet to receive it or any type of notification that the product is not in stock. We will not order from this company again."


Verified
5/5

2016-04-03

Garden Winds is the go to for me...

"I really shopping on line...Garden Winds makes that easy, they always have what I want or need at a good price. I checked out other web sites for the Gazebo I wanted but they want double from what I paid at Garden Winds. "


Verified
5/5

2016-04-03

Superb service

"It was so easy ordering our replacement canopy. We were kept notified on the status of the shipment. The canopy is a high quality product that we are satisfied with."


Verified
5/5

2016-04-03

Perfect Fit!

"Our gazebo is over 10 years old and we were pleased to find a perfectly fitted replacement canopy roof from Garden Winds.
And...delivery time was quicker than we expected!
"


Verified
5/5

2016-04-03

Everything fit like a glove.

"It was easy to put on. from start to finish."


Verified
4/5

2016-04-03

"I was very much satisfied with the overall merchandise ,but i wasn't to happy to pay for shipping in order to exchange the items other then I'd recommend them to friends and family "


Verified
5/5

2016-04-03

"Product arrived quickly! Thank you!"


Verified
5/5

2016-04-03

Excellent Quality

"Much better quality than original canopy! "


Verified
5/5

2016-04-03

We're just a swingin'!!!!!

"Our swing cushions were worn out from weather. But the frame is grea..t soo we were happy to find a replacement !! Ordering was clear and easy! !Delivery was fast ! A wonderful company and clear website !! "