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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.44/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5

Verified
5/5

2016-04-02

"I was a great experience to have done business with you, delivered on time.
I'm very happy with your service.
"


Verified
5/5

2016-04-02

Instant shade

"Ordered a replacement canopy for my pergola ..
The service and response time was excellent.. Will order from Garden Winds again..
"


Verified
1/5

2016-04-02

No Assembly Instructions for Over-priced Canopy!

"The cost of the replacement canopy for a three persons swing set was more than $70, including shipping. This is way overpriced, especially given the poor quality of the product. It is our second replacement canopy for this swing set. There were no assembly instructions. When I contacted Garden Winds customer service, I got very little help, other than contact the manufacturer or retailer. I contacted customer service at Lowe's, the retailer. There was not enough information available to contact the manufacturer. I received some very brief assembly instructions from Lowe's. They are completely inadequate and incomplete. I am guessing that you have a high return rate on your replacement canopies. It was a terrible customer experience, for us!!"


Verified
4/5

2016-04-02

Suitable replacement

"Purchased the same replacement canopy 2 years ago from Garden Winds. Although the quality of materials seems to be the same, the quality of workmanship has declined. It was a real struggle to fit this and secure it to the frame as it seemed to be slightly smaller than the replacement I purchased 2 years ago. I would only rate this as an adequate replacement."


Verified
4/5

2016-04-02

Replaced cover

"Replacement not as heavy as original, but will probably last a couple of years, or as long as the frame."


Verified
5/5

2016-04-02

Very very easy to order and received before I even had a chance to track it!!

"Simple and easy to use this sight.. "


Verified
5/5

2016-04-02

Cost effective swing bed cushion replacement!

"I had given up on replacing our swing bed cushion and was resigned to making one myself. But found the Garden Winds site and was saved the effort. The site was easy to use, the cost of the cushion reasonable, and the delivery quick. Very happy with the replacement! It fits perfectly and has a new fabric that we like.
Thanks guys!
"


Verified
5/5

2016-04-02

You need it Garden Wind has it.

"Fast, efficient, variety of products, supporting new and old canopies."


Verified
2/5

2016-04-02

Product Back Ordered! Why??

"I would have been satisfied not to wait for 6 weeks on a back ordered gazebo top. Loooong time to wait!!!!"


Verified
5/5

2016-04-02

Mai Tiki Gazebo Replacement Canopy

"It was an awfully tight fit......but 2 of us got it on without ripping it! You just got to be extremely careful & a little patient. Fair price. Hopefully no more wind or snow storms.....that's what seems to be the destroyer!"


Verified
2/5

2016-04-02

Replacement canopy for patio swing

"When I viewed the canopy before purchasing it, the color seemed to appear to be like light olive green and when we received it, I was disappointed that the color is light beige."


Verified
5/5

2016-04-02

Quick and easy

"Ordering online was simple and delivery was very quick."


Verified
5/5

2016-04-02

"Great service, quality and speed of delivery. I will buy from you again. "


Verified
5/5

2016-04-02

Excellent canopies!

"We had previously ordered the replacement canopies and loved them. After ordering these two, we discovered that we still have one in reserve, so we will be able to enjoy your fine product for MANY years to come! Thanks and God Bless!"


Verified
5/5

2016-04-02

Great buy!

"We are extremely happy with this canopy from Garden Winds. We purchased our gazebo from Target four or five years ago. Target does not sell the replacement canopy. I have replaced it twice. Not because of poor quality. The quality is A+. The first one was replaced because our neighbors tree fell through it! This time was because it was worn out. Note that we leave it up all year so that's not bad. This most recent canopy was ordered and delivered in 4 total days. Love the new colors available, we got the cinnabar this time. Looks nice. Also installed it ourselves. Garden Winds has an easy to follow installation video on their site. Couldn't be happier!"