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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-01

Got it covered

"Canopy I ordered fit perfectly very satisfied"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-04-01

Speedy delivery - excellent service

"Only one catch...I called to see if Garden Winds carried the rings to hand the netting. I was told they do not. However, when I call in my order of the canopy and netting, they told me the rings were available, and I did order them. "


Verified
5/5

2016-04-01

Great Service

"Received our order within 3 days. Would be installing it until the weather gets warmer. Thanks "


Verified
5/5

2016-04-01

Excellent

" It is good quality and fit perfect."


Verified
5/5

2016-04-01

No more skylights!

"Over the years of sun, age, snow, ice and fallen tree limbs, my old gazebo canopy had become too riddled with "skylights" to be useful.
Garden Winds replacement canopy was reasonably priced, delivered promptly and fits perfectly.
It only took two people about 20 minutes to remove the old canopy and put on the new one, which was surprising, considering that it's a 12' oval.
It looks beautiful and now I can enjoy my outdoors once again during rain without having to dodge the water pouring through the comical but unappreciated skylights.
"


Verified
5/5

2016-04-01

Love my canopy.

" I have had my set for 8 years and I have replaced the top twice. It is up year round so I have no regrets.

"


Verified
5/5

2016-04-01

"Delivery was very quick -- received the package just a few days after placing the order. Very impressive!"


Verified
5/5

2016-04-01

Cannot wait to be camping

"Just received my order, really cannot try it because I live in Vermont and it is cold out there. It looks tough and hopefully it will fit????"


Verified
5/5

2016-04-01

"Prompt service and delivery"


Verified
1/5

2016-04-01

Plain and simply...

"The canopy cover didn't fit! It was supposed fit my JCP canopy, but was two inches too short and GW does not have another size."


Verified
5/5

2016-04-01

Great Service!

"There was enough info on site to determine what I needed. Fast!"


Verified
5/5

2016-04-01

Perfect Fit!

"My new canopy cover fit like a glove. ??????"


Verified
5/5

2016-04-01

"All aspects went very well."


Verified
5/5

2016-04-01

Never disappoints

"It's my third order with Garden Winds. The company did a fantastic job extending my gazebo life by a decade now, by providing aftermarket solutions. My replacement canopies lasted on average for 2-2.5 seasons and now I have ordered a reinforced canopy. Looking forward to the arrival of the warm weather to install and test!"


Verified
5/5

2016-04-01

Immediate Refund!!

"When our order arrived damaged Garden Winds immediately refunded our money. No hassle refund.

"